Logging into Betfair with email?

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Derek27
Posts: 23478
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Can anyone who logs into Betfair with an email address tell me if switching this feature on disables username access?

I've asked Betfair if I can change my username and they said just go to your account page and change it!!! :roll:
Tetras
Posts: 144
Joined: Tue Nov 03, 2020 8:23 pm

I'm not sure, but I do know that you don't need to have a username.
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Derek27
Posts: 23478
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Tetras wrote:
Fri Nov 13, 2020 8:58 pm
I'm not sure, but I do know that you don't need to have a username.
That might be the case now but for people who joined several years (or maybe a decade) ago, you needed a username and now we're stuck with it, and fraudsters can potentially attempt to log in.

I suppose I can always test it. I don't feel insecure (as far as my account's concerned ;) ) with a strong password and 2SA, but I don't want to get bombarded with emails that somebody's trying to log in.
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Derek27
Posts: 23478
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Switching to email login hasn't worked for me. It won't accept my email address but it still allows logging in with my username!
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wearthefoxhat
Posts: 3207
Joined: Sun Feb 18, 2018 9:55 am

Derek27 wrote:
Sat Nov 14, 2020 12:25 am
Switching to email login hasn't worked for me. It won't accept my email address but it still allows logging in with my username!
Only ever used a user name (decades ago)

If it's a real issue for you, I'd ask betfair if you could re create a new account with a user name and use the other security features too.

You're not trying to avoid PC, just improve you're security measures.
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Derek27
Posts: 23478
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

wearthefoxhat wrote:
Sat Nov 14, 2020 4:45 am
Derek27 wrote:
Sat Nov 14, 2020 12:25 am
Switching to email login hasn't worked for me. It won't accept my email address but it still allows logging in with my username!
Only ever used a user name (decades ago)

If it's a real issue for you, I'd ask betfair if you could re create a new account with a user name and use the other security features too.

You're not trying to avoid PC, just improve you're security measures.
It's difficult. The person I spoke to told me to change my username on the website. I told her you can't do that. Then she offered to change my email address. I had to explain to her that that's no use and I can do that myself anyway. Then she just advised me what I advised her - that you can't change your username!

I have heard of somebody getting a new account but in that instance, his account was actually hacked and nobody at CS is likely to know anything about that. When they say "please wait while I consult the accounts team", that just means, piss off, I'm going out for a pub lunch! :evil:
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