Betfair has closed my account on 'business grounds'

[Derek27]

Betfair exchange : Betfair has closed my account on 'business grounds'

So where is the post relating to the heading?

You've probably mistaken the end of the topic for the beginning.

viewtopic.php?p=242463#p242463

[jimibt]

Nov. 16. Answer from BF Developers support (https://betfairdevelopersupport.zendesk ... quests/new):
"Apologies, we've been having issues with vendor data recently which has been resolved; your account was not showing your vendor betting activity but only your reading which is in excess of over 25 million requests. I've now re-opened your account as I can see your active betting history. However, where possible could you please try minimize your data requests as 25 million requests is a very large volume. Please ensure you close down any software/exchange websites when you are not actively betting."

I contacted Developer Support as well and finally got my account reopened today. Wasn't a mistake in my case, they could see my betting activity but it wasn't enough to justify the data requests I was making. Had to agree to use a slower refresh rate in Guardian until I increase my betting, but at least the account is back open.

Thanks to the people who offered advice on here and in messages.

make sure you use streaming!! that literally only registers a login (BA subscribes to updates, rather than polling!!)

[jimibt]

Nov. 16. Answer from BF Developers support (https://betfairdevelopersupport.zendesk ... quests/new):
"Apologies, we've been having issues with vendor data recently which has been resolved; your account was not showing your vendor betting activity but only your reading which is in excess of over 25 million requests. I've now re-opened your account as I can see your active betting history. However, where possible could you please try minimize your data requests as 25 million requests is a very large volume. Please ensure you close down any software/exchange websites when you are not actively betting."

I contacted Developer Support as well and finally got my account reopened today. Wasn't a mistake in my case, they could see my betting activity but it wasn't enough to justify the data requests I was making. Had to agree to use a slower refresh rate in Guardian until I increase my betting, but at least the account is back open.

Thanks to the people who offered advice on here and in messages.

opps , dbl post!!

[Derek27]

opps , dbl post!!

Too late now but you could have deleted the double post before somebody (me, in this case) posted after.

[jimibt]

opps , dbl post!!

Too late now but you could have deleted the double post before somebody (me, in this case) posted after.

yeah, could have... didn't

[Johnedale]

make sure you use streaming!! that literally only registers a login (BA subscribes to updates, rather than polling!!)

Thanks. Never realised it made such a difference. I've confirmed with Developer support that if I switch to streaming then refresh rate won't be an issue.