Betfair Monthly Limit Email Received Today

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Crazyskier
Posts: 1157
Joined: Sat Feb 06, 2016 6:36 pm

Greeting fellow forumites!

It's not often that I start a brand new thread and I did consider adding this to the existing Betfair account closure thread (feel free to move if you feel necessary, Peter / Dallas, etc). But today I received a rather bizarre and totally unexpected email from Betfair as below:
BF Monthly Budget.jpg
So, the questions beg:

1) Am I alone in receiving this monthly limit, or are others starting to receive these? I'm still a net lifetime loser on BF, so perhaps those PC payers won't be targeted?
2) How did they arrive at the rather arbitrary figure of £1,000? Is this now a hard cap on exposure or total monthly losses?
3) It says in the email (see attached) that they have performed a 'soft credit check'. Now, my credit is fine, but surely GDPR laws mean that they can't perform any kind of checks without my express consent?
4) Should I be concerned at all? I very rarely lose more than £1,000 in any given calendar month, so should I just carry on as usual, or contact Betfair CS to get the limit raised? And what further checks are they likely to need?

If anyone else has received one of the ''Fair Deal for All'' emails, what was your reaction and has it had any negative impact?

Thanks in advance and regards to all,

CS
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

My children got one, but that was because they were under 25.

I imagine that they have started targeting certain types of accounts, ahead of the Gambling white paper?
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Crazyskier
Posts: 1157
Joined: Sat Feb 06, 2016 6:36 pm

Euler wrote:
Mon Jul 25, 2022 1:27 pm
My children got one, but that was because they were under 25.

I imagine that they have started targeting certain types of accounts, ahead of the Gambling white paper?
Hi Peter, thanks for the swift response.

Hehe, well I'm certainly not under 25, or even double that, sadly, so that's not the reason I've been targeted. I wonder if a rather heavy loss on a dogs dutch last week has triggered this? It certainly seems to be driven by some sort of loss algorithm.The figure of £1000 is a concern though as it strikes me as rather low given that my balance is always north of this and I bot the horses and dogs all day... I'll update the thread if I see any negative impact on my exposure. Cheers.

CS
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Derek27
Posts: 23477
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Crazyskier wrote:
Mon Jul 25, 2022 1:21 pm
Greeting fellow forumites!

It's not often that I start a brand new thread and I did consider adding this to the existing Betfair account closure thread (feel free to move if you feel necessary, Peter / Dallas, etc). But today I received a rather bizarre and totally unexpected email from Betfair as below:

BF Monthly Budget.jpg

So, the questions beg:

1) Am I alone in receiving this monthly limit, or are others starting to receive these? I'm still a net lifetime loser on BF, so perhaps those PC payers won't be targeted?
2) How did they arrive at the rather arbitrary figure of £1,000? Is this now a hard cap on exposure or total monthly losses?
3) It says in the email (see attached) that they have performed a 'soft credit check'. Now, my credit is fine, but surely GDPR laws mean that they can't perform any kind of checks without my express consent?
4) Should I be concerned at all? I very rarely lose more than £1,000 in any given calendar month, so should I just carry on as usual, or contact Betfair CS to get the limit raised? And what further checks are they likely to need?

If anyone else has received one of the ''Fair Deal for All'' emails, what was your reaction and has it had any negative impact?

Thanks in advance and regards to all,

CS
If you don't mind me asking, have they given you a limit that you've exceeded in recent months or is it comfortably more than you've deposited?
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psychoff
Posts: 91
Joined: Wed Apr 15, 2009 2:52 pm
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Euler wrote:
Mon Jul 25, 2022 1:27 pm
My children got one, but that was because they were under 25.

I imagine that they have started targeting certain types of accounts, ahead of the Gambling white paper?
My son's account is limited to a deposit of £100/month as he is a uni student and doesn't have any income atm. (under 25 as well).
verance
Posts: 83
Joined: Wed Nov 11, 2020 10:59 am

It looks like a deposit limit? So you should be able to risk/lose more than that, provided you have the account balance
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Dallas
Posts: 22674
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Crazyskier wrote:
Mon Jul 25, 2022 1:21 pm
Greeting fellow forumites!

It's not often that I start a brand new thread and I did consider adding this to the existing Betfair account closure thread (feel free to move if you feel necessary, Peter / Dallas, etc). But today I received a rather bizarre and totally unexpected email from Betfair as below:

BF Monthly Budget.jpg

So, the questions beg:

1) Am I alone in receiving this monthly limit, or are others starting to receive these? I'm still a net lifetime loser on BF, so perhaps those PC payers won't be targeted?
2) How did they arrive at the rather arbitrary figure of £1,000? Is this now a hard cap on exposure or total monthly losses?
3) It says in the email (see attached) that they have performed a 'soft credit check'. Now, my credit is fine, but surely GDPR laws mean that they can't perform any kind of checks without my express consent?
4) Should I be concerned at all? I very rarely lose more than £1,000 in any given calendar month, so should I just carry on as usual, or contact Betfair CS to get the limit raised? And what further checks are they likely to need?

If anyone else has received one of the ''Fair Deal for All'' emails, what was your reaction and has it had any negative impact?

Thanks in advance and regards to all,

CS
The way I'm reading that is your budget is the total amount of bets you can place each month?

I hope I'm wrong on that, its just the way they've users the term 'spend' and not 'lose' or 'exposure'
verance
Posts: 83
Joined: Wed Nov 11, 2020 10:59 am

Dallas wrote:
Mon Jul 25, 2022 3:56 pm
The way I'm reading that is your budget is the total amount of bets you can place each month?

I hope I'm wrong on that, its just the way they've users the term 'spend' and not 'lose' or 'exposure'
It says "based on net deposits", which looks like good news to me. But not exactly clear!
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

It's effectively a loss limit. If you are under 25 it's set at £500. So if you deposit that much, you can deposit no more.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

Dallas wrote:
Mon Jul 25, 2022 3:56 pm
The way I'm reading that is your budget is the total amount of bets you can place each month?

I hope I'm wrong on that, its just the way they've users the term 'spend' and not 'lose' or 'exposure'
"lose" is a loaded term but in this context, "spend" is the difference between what you start with and where you end.

And logic says it must be even without delving into semantics, a grand in stakes would last many of us about 30 minutes and they know that. Plus it's all caviated with the offer of discussing it, and they've already said they'll be flexible. It's all just smoke and mirrors to give the impression to the authorities they're being proactive.
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Hepburn
Posts: 173
Joined: Sun Feb 25, 2018 11:58 pm

https://support.betfair.com/app/answers ... available.

Looks a bit confusing, but hopefully a loss limit.
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

I swear mines £100 a month and I’m a PC payer, makes no sense but just had to build the bank so no (hopefully) deposits will be needed.
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

ShaunWhite wrote:
Mon Jul 25, 2022 5:28 pm
Dallas wrote:
Mon Jul 25, 2022 3:56 pm
The way I'm reading that is your budget is the total amount of bets you can place each month?

I hope I'm wrong on that, its just the way they've users the term 'spend' and not 'lose' or 'exposure'
"lose" is a loaded term but in this context, "spend" is the difference between what you start with and where you end.

And logic says it must be even without delving into semantics, a grand in stakes would last many of us about 30 minutes and they know that. Plus it's all caviated with the offer of discussing it, and they've already said they'll be flexible. It's all just smoke and mirrors to give the impression to the authorities they're being proactive.
I'll rephrase that. If you account slips negative you won't be able to deposit more than £500 a month to continue betting / trading. So it's all about variability really, which is why it's poorly thought out from a trading or betting perspective.

But the press / regulators / politicians are too dumb to work out the difference between spunking £500 on online slots and a highly variable but profitable sports betting strategy.
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Derek27
Posts: 23477
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Dallas wrote:
Mon Jul 25, 2022 3:56 pm
Crazyskier wrote:
Mon Jul 25, 2022 1:21 pm
Greeting fellow forumites!

It's not often that I start a brand new thread and I did consider adding this to the existing Betfair account closure thread (feel free to move if you feel necessary, Peter / Dallas, etc). But today I received a rather bizarre and totally unexpected email from Betfair as below:

BF Monthly Budget.jpg

So, the questions beg:

1) Am I alone in receiving this monthly limit, or are others starting to receive these? I'm still a net lifetime loser on BF, so perhaps those PC payers won't be targeted?
2) How did they arrive at the rather arbitrary figure of £1,000? Is this now a hard cap on exposure or total monthly losses?
3) It says in the email (see attached) that they have performed a 'soft credit check'. Now, my credit is fine, but surely GDPR laws mean that they can't perform any kind of checks without my express consent?
4) Should I be concerned at all? I very rarely lose more than £1,000 in any given calendar month, so should I just carry on as usual, or contact Betfair CS to get the limit raised? And what further checks are they likely to need?

If anyone else has received one of the ''Fair Deal for All'' emails, what was your reaction and has it had any negative impact?

Thanks in advance and regards to all,

CS
The way I'm reading that is your budget is the total amount of bets you can place each month?

I hope I'm wrong on that, its just the way they've users the term 'spend' and not 'lose' or 'exposure'
Even Betfair won't be that daft, I hope at least!

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Derek27
Posts: 23477
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

We apply Budgets automatically for any customer that seems like they could use a hand managing their spend. It’s a fair deal for everyone. Don’t worry though, if this applies to you, we’ll be in touch.

How patronising! I was losing around £1K a month on Betfair when I was arbing and in any case, allowing someone who may be on a low income to blow £1,000 a month is hardly leading a hand!
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