bets not getting paid out???

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The Silk Run
Posts: 983
Joined: Mon May 14, 2018 12:53 am
Location: United Kingdom

Happens to me almost daily in GH markets. But I never raise it with CS because I am submitting 0.10 stakes and don't want to raise awareness !!!
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Derek27
Posts: 25029
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

PDC wrote:
Tue Jul 27, 2021 8:53 pm
I think it is looking now like some sort of error with the P&L page as others have said, with it not showing up the market, I believe the 1330 is the same, though I didn't have any orders in that market. I think the market has actually been correctly settled and money paid out correctly and commissions charged.

What has gone on with these cancelled bets though I have no idea, it is like the same bet has been placed twice, one real (matched and settled) and one identical phantom bet that doesn't show anywhere. Then the phantom bets are cancelled after the race has finished having never been visible.

I wasn't aware of this happening before. I guess I just missed it before, thanks for letting us know it has been happening previously, much appreciated!
Good to hear from you PDC. Have you checked your BF balance or P/L for the day (from yesterday's balance) is what you'd expect if all bets were honoured?
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V1bzz
Posts: 11
Joined: Wed Sep 11, 2024 9:41 am

I auto pop trade so i can catch volatile market prices.
I never get what I made from catching a 40.1 trade or higher or less, it shows as gone through with code and how much I won etc but I have noticed a do not get paid for the big wins, Very very frustrating and annoying
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Dallas
Posts: 23115
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

V1bzz wrote:
Mon Oct 14, 2024 12:39 pm
I auto pop trade so i can catch volatile market prices.
I never get what I made from catching a 40.1 trade or higher or less, it shows as gone through with code and how much I won etc but I have noticed a do not get paid for the big wins, Very very frustrating and annoying
When you login you do so via a secure and direct connection from your PC to Betfairs servers, all your betting activity is then totally private and can not be seen by anyone other than you and Betfair so you'll need to speak to them if you feel they have not settle a market correctly.

They don't send winnings large or small to Bet Angel from them to then pass on to users at their discretion
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jimibt
Posts: 4108
Joined: Mon Nov 30, 2015 6:42 pm
Location: Narnia

V1bzz wrote:
Mon Oct 14, 2024 12:39 pm
I auto pop trade so i can catch volatile market prices.
I never get what I made from catching a 40.1 trade or higher or less, it shows as gone through with code and how much I won etc but I have noticed a do not get paid for the big wins, Very very frustrating and annoying
best to review the betfair page on your p&l, that will have a far better breakdown of what actually happened regards your placed bets and outcomes. potentially, the low stake could also be causing issues as i believe the minimum stake is supposed to be £1 (?? someone can maybe confirm), in which case, there could be some action that betfair take on continual sub minimum stake betting..
sionascaig
Posts: 1333
Joined: Fri Nov 20, 2015 9:38 am

A bit confusing this... You sure the custom columns are displaying the correct information?

What does you log say re matched bets. And can always download your bet history from BF to compare.

Assuming you are running in live mode not "test"?
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jamesedwards
Posts: 3119
Joined: Wed Nov 21, 2018 6:16 pm

Difficult to know what's going wrong without seeing your rulefile and what the column is pointing at. My best guess is your column "highest P&L" is showing the P&L for your best possible result, not the actual result.
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V1bzz
Posts: 11
Joined: Wed Sep 11, 2024 9:41 am

Dallas wrote:
Mon Oct 14, 2024 12:48 pm
V1bzz wrote:
Mon Oct 14, 2024 12:39 pm
I auto pop trade so i can catch volatile market prices.
I never get what I made from catching a 40.1 trade or higher or less, it shows as gone through with code and how much I won etc but I have noticed a do not get paid for the big wins, Very very frustrating and annoying
When you login you do so via a secure and direct connection from your PC to Betfairs servers, all your betting activity is then totally private and can not be seen by anyone other than you and Betfair so you'll need to speak to them if you feel they have not settle a market correctly.

They don't send winnings large or small to Bet Angel from them to then pass on to users at their discretion
Thanks
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V1bzz
Posts: 11
Joined: Wed Sep 11, 2024 9:41 am

jimibt wrote:
Mon Oct 14, 2024 12:53 pm
V1bzz wrote:
Mon Oct 14, 2024 12:39 pm
I auto pop trade so i can catch volatile market prices.
I never get what I made from catching a 40.1 trade or higher or less, it shows as gone through with code and how much I won etc but I have noticed a do not get paid for the big wins, Very very frustrating and annoying
best to review the betfair page on your p&l, that will have a far better breakdown of what actually happened regards your placed bets and outcomes. potentially, the low stake could also be causing issues as i believe the minimum stake is supposed to be £1 (?? someone can maybe confirm), in which case, there could be some action that betfair take on continual sub minimum stake betting..
hmm interesting, thanks for your reply
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V1bzz
Posts: 11
Joined: Wed Sep 11, 2024 9:41 am

sionascaig wrote:
Mon Oct 14, 2024 1:01 pm
A bit confusing this... You sure the custom columns are displaying the correct information?

What does you log say re matched bets. And can always download your bet history from BF to compare.

Assuming you are running in live mode not "test"?
Hi, yeah defo in live mode. The log shows the bets and all info.

I have only being doing this for 4 weeks or a little more but think I have a good system in place, I'm now thinking it could be the £1 lowest fare as I don't think you can actually do really low bet stakes on Betfair like I am on Betangel.

Will up the stake and test. It will be stressful with my popping set up so will make some changes.

Actually, on other betting sites I'm sure you can make a min bet of 0.09, so will go to 0.10 and test that.

Thanks for your help. If I figure it out, which I think I have apart from stakes I will happily pm you both in pm and share files.
sionascaig
Posts: 1333
Joined: Fri Nov 20, 2015 9:38 am

V1bzz wrote:
Tue Oct 15, 2024 11:23 am

Will up the stake and test. It will be stressful with my popping set up so will make some changes.
Your log will tell you right away if the stake has been rejected by BF...

I use low stakes all the time & not had any issues.
CloseBets
Posts: 45
Joined: Mon Sep 25, 2023 12:58 pm

jamesedwards wrote:
Mon Oct 14, 2024 2:27 pm
Difficult to know what's going wrong without seeing your rulefile and what the column is pointing at. My best guess is your column "highest P&L" is showing the P&L for your best possible result, not the actual result.
This sound the most obvious answer especially if you're betting on multiple horses in the same race. I regularly lay books but rarely does the biggest earner on the green book come in.
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V1bzz
Posts: 11
Joined: Wed Sep 11, 2024 9:41 am

Hi, the big payouts are because I am using a back bet accumulator. What column would I choose to see actual winnings? I' am now using Lowest P&L value across all selections in the market (if the market wins). Now I have that on it in red. Is that losses or Lay profit as I am making the market atm. Thanks for your help
This is my log from today...
Image
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jamesedwards
Posts: 3119
Joined: Wed Nov 21, 2018 6:16 pm

V1bzz wrote:
Mon Oct 21, 2024 8:46 am
Hi, the big payouts are because I am using a back bet accumulator. What column would I choose to see actual winnings? I' am now using Lowest P&L value across all selections in the market (if the market wins). Now I have that on it in red. Is that losses or Lay profit as I am making the market atm. Thanks for your help
This is my log from today...
Image
viewtopic.php?f=56&t=25455
User avatar
V1bzz
Posts: 11
Joined: Wed Sep 11, 2024 9:41 am

24/10/2024 08:31:38: Market is in-play
24/10/2024 08:33:01: [G_Auto 2] : Store Text Value (Shared) for 2. Zelgaria: result = Winner0.20
24/10/2024 08:33:01: [G_Auto 2] : Store Value (Shared) for 2. Zelgaria: market_profit = -2.15 = -2
24/10/2024 08:33:01: [G_Auto 2] : Store Value (Shared) for Bet Angel: acc_stake = -2 + 7 = 5
24/10/2024 08:33:01: [G_Auto 3] : Automation Signal for 2. Zelgaria: triggered = 1


This is the log....That is just one result from bookmaking. Yet the balance of my account has dropped to £1.

I really don't understand how I am making really good profits but not getting the payment in my balance yet what was staked has been taken from my account.
This is really p1ssing me off. Everything I have worked out or automated files I have made that get me a lot of wins are not b being paid to me! I am so close to quitting this nonsense
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