RANT CORNER
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- Posts: 4327
- Joined: Tue Oct 25, 2016 12:50 pm
My mothers energy company rang today because her annual contract is up next month and in order to keep her as a 'valued customer' they offered her a new deal of 5% off gas and 9% off electricity, even though her current deal is 7% off gas and 14% off electricity! The same company are currently offering new customers 31% off gas and 40% off electricity. This is the kind of thing people should be marching in the street about as it effects pretty much everyone.
On a side rant I came out to the car this morning to find some wanker had thrown a half eaten kebab all over the windscreen. I didn't help matters by forgetting to turn off the air con before turning the ignition on .. now the car stinks! I'm not a violent person but if I catch whoever did it I'll slice up a ghost chilli and shove it up their jacksie!
I feel much better now.. thanks for listening!
On a side rant I came out to the car this morning to find some wanker had thrown a half eaten kebab all over the windscreen. I didn't help matters by forgetting to turn off the air con before turning the ignition on .. now the car stinks! I'm not a violent person but if I catch whoever did it I'll slice up a ghost chilli and shove it up their jacksie!
I feel much better now.. thanks for listening!
People can vote with their feet and change supplier every year. That way you're always a new customer.Trader Pat wrote: ↑Fri Sep 10, 2021 7:37 pmMy mothers energy company rang today because her annual contract is up next month and in order to keep her as a 'valued customer' they offered her a new deal of 5% off gas and 9% off electricity, even though her current deal is 7% off gas and 14% off electricity! The same company are currently offering new customers 31% off gas and 40% off electricity. This is the kind of thing people should be marching in the street about as it effects pretty much everyone.
Wasting a kebab should be an individual offence and severely punishable. I would have eaten it last night!Trader Pat wrote: ↑Fri Sep 10, 2021 7:37 pmOn a side rant I came out to the car this morning to find some wanker had thrown a half eaten kebab all over the windscreen. I didn't help matters by forgetting to turn off the air con before turning the ignition on .. now the car stinks! I'm not a violent person but if I catch whoever did it I'll slice up a ghost chilli and shove it up their jacksie!
I feel much better now.. thanks for listening!
- ShaunWhite
- Posts: 9731
- Joined: Sat Sep 03, 2016 3:42 am
Makes sense from their perspective. They figure they can attract new customers with discounts at a greater rate than they lose customers due to poor deals. The price comparison/switching mentality is to blame too, without the deals they don't get top ranking.Trader Pat wrote: ↑Fri Sep 10, 2021 7:37 pmMy mothers energy company rang today because her annual contract is up next month and in order to keep her as a 'valued customer' they offered her a new deal of 5% off gas and 9% off electricity, even though her current deal is 7% off gas and 14% off electricity! The same company are currently offering new customers 31% off gas and 40% off electricity. This is the kind of thing people should be marching in the street about as it effects pretty much everyone.
Had some problems recently trying to find a new deal when my internet contract ran out and was put up by a decent amount.Trader Pat wrote: ↑Fri Sep 10, 2021 7:37 pmMy mothers energy company rang today because her annual contract is up next month and in order to keep her as a 'valued customer' they offered her a new deal of 5% off gas and 9% off electricity, even though her current deal is 7% off gas and 14% off electricity! The same company are currently offering new customers 31% off gas and 40% off electricity. This is the kind of thing people should be marching in the street about as it effects pretty much everyone.
IMO there should be more regulation on these types of essential bills because there must be thousands of vulnerable/elderly people losing out and paying extra because they are unable to use a computer, negotiate on the phone or just aren't even aware of the price hikes and need to constantly switch for the best price
I particularly dislike Virgin Media's tactics. They put their prices up but offer you a deal for a bit more than you were paying if you upgrade your package. The deal only lasts 18 months, and then they offer you another 18 month deal for upgrading your package. So the price is still going up and your commiting yourself to a higher package. I would like to switch provider but don't have much choice and don't want to risk an unreliable connection with the reliability of VM as it is.
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- Joined: Tue Oct 25, 2016 12:50 pm
100% agree.alexmr2 wrote: ↑Fri Sep 10, 2021 8:58 pmIMO there should be more regulation on these types of essential bills because there must be thousands of vulnerable/elderly people losing out and paying extra because they are unable to use a computer, negotiate on the phone or just aren't even aware of the price hikes and need to constantly switch for the best price
Particular annoys me being Irish because in 2014 the semi state owned Irish Water tried to bring in water charges for excess use and people literally marched on government buildings! It made the career of a few 'community activists' who were leading participants in the marches and now they're fully fledged politicians. But no mention of people marching about energy bills even though like you say its the old and vulnerable who feel the pinch more than others.
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Its a clever scam.ShaunWhite wrote: ↑Fri Sep 10, 2021 8:50 pmMakes sense from their perspective. They figure they can attract new customers with discounts at a greater rate than they lose customers due to poor deals. The price comparison/switching mentality is to blame too, without the deals they don't get top ranking.Trader Pat wrote: ↑Fri Sep 10, 2021 7:37 pmMy mothers energy company rang today because her annual contract is up next month and in order to keep her as a 'valued customer' they offered her a new deal of 5% off gas and 9% off electricity, even though her current deal is 7% off gas and 14% off electricity! The same company are currently offering new customers 31% off gas and 40% off electricity. This is the kind of thing people should be marching in the street about as it effects pretty much everyone.
What a lot of the companies do is they offer you X% off and then after a few weeks they hike their prices up so what was 10% when you signed up is really 3-4% by the time your contract is coming to an end.
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- bennyboy351
- Posts: 332
- Joined: Sat Jun 07, 2014 6:01 pm
- Location: West Midlands, England.
I have to smile when I hear the name "Virgin Media!" Ol' Richard must be laughing his socks off; I mean lending his name to a bunch of 'iffy' operators and no doubt getting a nice little bung in return!Derek27 wrote: ↑Fri Sep 10, 2021 9:05 pmI particularly dislike Virgin Media's tactics. They put their prices up but offer you a deal for a bit more than you were paying if you upgrade your package. The deal only lasts 18 months, and then they offer you another 18 month deal for upgrading your package. So the price is still going up and your commiting yourself to a higher package. I would like to switch provider but don't have much choice and don't want to risk an unreliable connection with the reliability of VM as it is.
I lost faith in VM years ago, when they stitched me up with a mobile phone 'deal' which I didn't actually authorise - it was a 'deal' done over the phone! NEVER again!
Finally, I have been trying to get VM to give us a price for a full FTTP setup. Apparently, they aren't offering such a service at present where I live - pity, because now that they have placed one of their cabinets next to our boundary wall, all they have to do is drill a couple of holes and chuck in a few feet of FULL fibre cabling (instead of the glorified Co-Ax they usually provide) and we'd be good to go....
I stopped using my VM email address when I tried to update my password and it wouldn't accept anything more than 10 characters!!bennyboy351 wrote: ↑Sat Sep 11, 2021 1:09 amI have to smile when I hear the name "Virgin Media!" Ol' Richard must be laughing his socks off; I mean lending his name to a bunch of 'iffy' operators and no doubt getting a nice little bung in return!Derek27 wrote: ↑Fri Sep 10, 2021 9:05 pmI particularly dislike Virgin Media's tactics. They put their prices up but offer you a deal for a bit more than you were paying if you upgrade your package. The deal only lasts 18 months, and then they offer you another 18 month deal for upgrading your package. So the price is still going up and your commiting yourself to a higher package. I would like to switch provider but don't have much choice and don't want to risk an unreliable connection with the reliability of VM as it is.
I lost faith in VM years ago, when they stitched me up with a mobile phone 'deal' which I didn't actually authorise - it was a 'deal' done over the phone! NEVER again!
Finally, I have been trying to get VM to give us a price for a full FTTP setup. Apparently, they aren't offering such a service at present where I live - pity, because now that they have placed one of their cabinets next to our boundary wall, all they have to do is drill a couple of holes and chuck in a few feet of FULL fibre cabling (instead of the glorified Co-Ax they usually provide) and we'd be good to go....
So much for IT security from a top provider!