I've often completely lost my temper with telephone call centre staff, but like you, I always give full praise when I receive a good service and hope it encourages them to keep it up and stand above all the other dipstick colleagues.greenmark wrote: ↑Tue Nov 30, 2021 5:00 pmRant part withdrawn.55minutes is a long time to wait for attention.greenmark wrote: ↑Tue Nov 30, 2021 4:17 pmJust redeemed some barclaycard reward points. For some reason they were sent to an email address I haven't used for more than 10 years an probablt doesn't even exist anymore. It isn't linked to my barclaycard account.
But thats not my rant. I've been on the phone waiting for someone to speak to for 50 minutes now.
Had time to look at their customer service reputation and it's looking pretty bloody awful
But the Irish lass that answered was the epitome of customer service. So I ditched my anger and said "That's brilliant. Thankyou very much for your help. Take care".
RANT CORNER
- Realrocknrolla
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I see the new Omicron variant is a nice anagram of Moronic!
Or if you want to be clever and keep the B from it’s original number…
B.1.1.529
You end up with No Crimbo
Or if you want to be clever and keep the B from it’s original number…
B.1.1.529
You end up with No Crimbo
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- Joined: Tue Nov 20, 2018 5:41 pm
shame you have to verbally abuse people doing their jobsRealrocknrolla wrote: ↑Tue Nov 30, 2021 12:12 pmTraffic Warden’s
Put a parking pass on my phone.
Warden tried to ticket my car 25 minutes after, as his system said it wasn’t permitted.
Cheeky twats. I shown him my side of things were correct and he said can you just email them and say a warden tried to ticket you because his system wasn’t showing I had a ticket.
I said “Fuck Off” you ring your office and say your system is shit and not working correctly.
I wonder how many times this happens with paying by phone for other individuals.
- Realrocknrolla
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- Joined: Fri Jun 05, 2020 7:15 pm
Abusepeachflame wrote: ↑Wed Dec 01, 2021 11:55 amshame you have to verbally abuse people doing their jobsRealrocknrolla wrote: ↑Tue Nov 30, 2021 12:12 pmTraffic Warden’s
Put a parking pass on my phone.
Warden tried to ticket my car 25 minutes after, as his system said it wasn’t permitted.
Cheeky twats. I shown him my side of things were correct and he said can you just email them and say a warden tried to ticket you because his system wasn’t showing I had a ticket.
I said “Fuck Off” you ring your office and say your system is shit and not working correctly.
I wonder how many times this happens with paying by phone for other individuals.
You must be one of them people wrapped up in cotton wool.
- Realrocknrolla
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Not really doing his job but trying to get someone else to do it.peachflame wrote: ↑Wed Dec 01, 2021 11:55 amshame you have to verbally abuse people doing their jobs
What's 18 moths got to do with it?
Rats! Lack of proofreading there.
I meant 18 MONTHS of pandemic madness
But my point was really that there does seem to be a manic determination for retail et al to exploit this Xmas. And why not? They've been battered by the last 18 moths (:-)).
I'd rather not imagine a room containing me and 18 moths.
Better than 18 wasps, I guess.
My cat would love it, she'd be entertained all evening, but sadly, since I've moved I don't get visited by many moths.greenmark wrote: ↑Thu Dec 02, 2021 8:12 pmRats! Lack of proofreading there.
I meant 18 MONTHS of pandemic madness
But my point was really that there does seem to be a manic determination for retail et al to exploit this Xmas. And why not? They've been battered by the last 18 moths (:-)).
I'd rather not imagine a room containing me and 18 moths.
Better than 18 wasps, I guess.
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Yeah, usually telling someone to f*** off is considered abusiveRealrocknrolla wrote: ↑Wed Dec 01, 2021 12:07 pm
Abuse
You must be one of them people wrapped up in cotton wool.
- Realrocknrolla
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Get ya self up-to Yorkshire… they’ll love you!peachflame wrote: ↑Mon Dec 06, 2021 1:49 pmYeah, usually telling someone to f*** off is considered abusiveRealrocknrolla wrote: ↑Wed Dec 01, 2021 12:07 pm
Abuse
You must be one of them people wrapped up in cotton wool.