betfair daylight robbery

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rik
Posts: 1583
Joined: Sat Jan 25, 2014 5:16 am
Location: London

you realise betfair is just intermediary right? think they mug you off your 50 pound and not pay out the opposing bet?
you just said your werent aware of half settlement so probably you had lay bets placed on a player that was settled early so your active profit in the market decreased
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Derek27
Posts: 23673
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

wabash wrote:
Tue Nov 17, 2020 12:10 am
I have been complaining all day

Now they tell me that they will get back to me.

Someone was taking money illegally, please check your accounts, make sure everything reconciles
I've reconciled my account every night for the last 8 years - never had a problem. But your issue is a losing market you disagree with rather than an account error.
wabash
Posts: 53
Joined: Sun Jun 02, 2019 1:45 pm

I saw something was wrong on saturday, I had many bets I did not place.

The profit and loss account agreed with me, but they took money from account.

Is there an arbitration process for betfair?
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Derek27
Posts: 23673
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

wabash wrote:
Tue Nov 17, 2020 6:15 pm
I saw something was wrong on saturday, I had many bets I did not place.

The profit and loss account agreed with me, but they took money from account.

Is there an arbitration process for betfair?
See the link below.

https://www.betfair.com/aboutUs/Dispute.Resolution/

If your profit and loss account reconciles with your own account what's the problem?

If it's money missing from your account there should be an entry on your account statement where the money was taken out. If you're sure it was at the time of the US Masters you need to look at that part of your account statement.
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

He has sort of ignored my comment about the partial settlement of Golf markets as well? :|

Impossible to offer any more help than referral to Betfair.
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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

I had a similar nightmare scenario on a golf market a few months back. I posted my anger here too

I had greened up, but BF hadn't turned the market IP early enough

Therefore, all bets matched in between the official off and when BF turned the market IP was voided.......including my offset

I had no idea until it was too late, and I had a nice green turn into a nasty red
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Derek27
Posts: 23673
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

I once had a £100 plus green book on the Ayr Gold Cup antepost market. Blissfully unaware of the rule voiding bets on horses 'balloted out', as one by one the runners were pulled from the market I sat and watched my profit dwindle away down to about £1.50. :lol: I was happy enough it didn't go into the negative but we all learn a lesson from not understanding the rules and that was mine. :)
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paspuggie48
Posts: 637
Joined: Thu Jun 20, 2013 9:22 am
Location: South-West

Crazyskier wrote:
Mon Nov 16, 2020 12:38 pm
pnl.jpgCashout 718.jpg
wabash wrote:
Sun Nov 15, 2020 10:00 pm
I am on the us master winner market all thursday, using the bookmaker app.

I close up 79 pounds with a cashout app.

On friay I do not trade, on saturday I look at my app I am down 86 pounds and have muliple open positions.

I try to contacct them I speak to them, they say I 40 bets, which cannot be seen anywhere.

the guy says to investigate they will have to suspend the account, I say go ahead, he changes his mind and wants to ask me all sorts of question,

On betangel, the positions never existed.

we know that betfair steals money using the starting prince option, which works when it suits their aims.

The situation is so serious, I will get a whistleblower and publicise their dirty tricks.

This is not a fair market plce, please guy be careful. Betfair believe it or not is a thief.

years ago you could speak to them on the phone, but now you have to message them and they give you the run around.

theoretically they out smarted me, but they revealed core weaknesses
I suspect this is to do with the exposure element of Betfair's golf exchange betting. The cashout option shows the net gain / loss, but after the cut some funds may be credited for LAY bets, depending on the overall exposure for the market.

In short, you must wait until after the winner is declared for all the exposure to disappear and bets to be settled. The figure is always the exact same that the cashout screen shows in my experience.See screenshots for the gross winnings after the cut but BEFORE EXPOSURE deductions, versus my actual cash-in P&L which was accurate once the market was settled in full.

The main issue is actually not being able to continue trading even if all green, due to exposure tying up funds until bets are all settled at the end of the tournament. I found this myself.

CS
You need to stop betting on Greyhounds Crazyskier, it will ruin you :D :) :lol:
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