Betfair Account Restrictions & closed accounts - Getting them removed and accounts reopened

News, chat and debate about the Betfair betting exchange.
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jamesedwards
Posts: 2296
Joined: Wed Nov 21, 2018 6:16 pm

It was a c-grade site and one I'd not heard of until recently. Will let you know the name once (if ever) I actually manage to get my money back. Proving difficult as it as and don't want to add to the risk.

It does clearly state in the (expansive) Ts and Cs that the site reserves the right to restrict stake and/or markets available at any time and in a separate section that any deposit must be traded through at least 3x. In theory therefore if you combine the two there's nothing to stop them denying you access to any markets and keeping the cash forever! I expect the Ts and Cs were available prior to deposit but who actually ever wades through them all? It seems these days you actually do have to though, or risk getting burnt.
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Naffman
Posts: 5635
Joined: Sun Aug 11, 2013 5:46 am

Deposited £5k yesterday for Ascot and they tried to contact me this morning from a private number (didnt answer) and since then they've suspended my account
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Dallas
Posts: 22705
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Naffman wrote:
Tue Jun 15, 2021 12:18 pm
Deposited £5k yesterday for Ascot and they tried to contact me this morning from a private number (didnt answer) and since then they've suspended my account
You'd think they could show some common sense, given RA is about to start.

Hope you get it sorted out quickly and in time
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Naffman
Posts: 5635
Joined: Sun Aug 11, 2013 5:46 am

Dallas wrote:
Tue Jun 15, 2021 12:25 pm
Naffman wrote:
Tue Jun 15, 2021 12:18 pm
Deposited £5k yesterday for Ascot and they tried to contact me this morning from a private number (didnt answer) and since then they've suspended my account
You'd think they could show some common sense, given RA is about to start.

Hope you get it sorted out quickly and in time
Just on with them now, sounds as though the GC has put some controls over them, £100 deposit for everyone now it seems
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Dallas
Posts: 22705
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Naffman wrote:
Tue Jun 15, 2021 12:36 pm
Dallas wrote:
Tue Jun 15, 2021 12:25 pm
Naffman wrote:
Tue Jun 15, 2021 12:18 pm
Deposited £5k yesterday for Ascot and they tried to contact me this morning from a private number (didnt answer) and since then they've suspended my account
You'd think they could show some common sense, given RA is about to start.

Hope you get it sorted out quickly and in time
Just on with them now, sounds as though the GC has put some controls over them, £100 deposit for everyone now it seems
WTF!
Even if you can jump through the affordability hoops or offer a good reason like you want to bet a large amount on a major event?

Thats sounds like a death nail if they pursue that course!
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Naffman
Posts: 5635
Joined: Sun Aug 11, 2013 5:46 am

Dallas wrote:
Tue Jun 15, 2021 12:40 pm
Naffman wrote:
Tue Jun 15, 2021 12:36 pm
Dallas wrote:
Tue Jun 15, 2021 12:25 pm


You'd think they could show some common sense, given RA is about to start.

Hope you get it sorted out quickly and in time
Just on with them now, sounds as though the GC has put some controls over them, £100 deposit for everyone now it seems
WTF!
Even if you can jump through the affordability hoops or offer a good reason like you want to bet a large amount on a major event?

Thats sounds like a death nail if they pursue that course!
Aye, I wonder if the slot player has to adhere to the same restrictions
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jimibt
Posts: 3650
Joined: Mon Nov 30, 2015 6:42 pm
Location: Narnia

ShaunWhite wrote:
Mon Jun 14, 2021 7:02 pm
Ditto what Euler said.
likewise, on clicking on [Deposit Limit], mine is set as such:

Current Limit: No Limit Set

Looks like you may have to opt in - not sure tho', only just looked at this player protection part for the 1st time today and haven't deposited for quite a long time.
Trader Pat
Posts: 4327
Joined: Tue Oct 25, 2016 12:50 pm

Naffman wrote:
Tue Jun 15, 2021 12:36 pm
Just on with them now, sounds as though the GC has put some controls over them, £100 deposit for everyone now it seems

That surely can't right?! If that's the case the liquidity on the exchange will fall through the floor!

Hope you get it sorted Naffman
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Black Ladder
Posts: 47
Joined: Tue Jul 02, 2019 2:40 am

Customers having to comply with these affordabilty checks seems to be random. I wouldn't be surprised if it's a lucky, or not so luck dip in the staff canteen. No one in my circle has had to comply, or had restrictions placed on them. But I have had two accounts suspended this year.
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Grinderman
Posts: 94
Joined: Sun Mar 08, 2015 2:44 pm

I have deposits > £900k and I'm now limited to a £1,000 a month deposit 'budget'.
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Naffman
Posts: 5635
Joined: Sun Aug 11, 2013 5:46 am

jimibt wrote:
Tue Jun 15, 2021 12:46 pm
ShaunWhite wrote:
Mon Jun 14, 2021 7:02 pm
Ditto what Euler said.
likewise, on clicking on [Deposit Limit], mine is set as such:

Current Limit: No Limit Set

Looks like you may have to opt in - not sure tho', only just looked at this player protection part for the 1st time today and haven't deposited for quite a long time.
Mine says no limit set too
Trader Pat wrote:
Tue Jun 15, 2021 12:56 pm
Naffman wrote:
Tue Jun 15, 2021 12:36 pm
Just on with them now, sounds as though the GC has put some controls over them, £100 deposit for everyone now it seems

That surely can't right?! If that's the case the liquidity on the exchange will fall through the floor!

Hope you get it sorted Naffman
Thanks, yeah all sorted now only took 15 mins but definitely worth keeping what you need in BF instead of withdrawing then depositing again
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wearthefoxhat
Posts: 3214
Joined: Sun Feb 18, 2018 9:55 am

Trader Pat wrote:
Tue Jun 15, 2021 12:56 pm
Naffman wrote:
Tue Jun 15, 2021 12:36 pm
Just on with them now, sounds as though the GC has put some controls over them, £100 deposit for everyone now it seems

That surely can't right?! If that's the case the liquidity on the exchange will fall through the floor!

Hope you get it sorted Naffman
+1

Suspiciously, it seems they're trying to deter those that withdraw and then deposit soon after.
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jimibt
Posts: 3650
Joined: Mon Nov 30, 2015 6:42 pm
Location: Narnia

Naffman wrote:
Tue Jun 15, 2021 1:17 pm
jimibt wrote:
Tue Jun 15, 2021 12:46 pm
ShaunWhite wrote:
Mon Jun 14, 2021 7:02 pm
Ditto what Euler said.
likewise, on clicking on [Deposit Limit], mine is set as such:

Current Limit: No Limit Set

Looks like you may have to opt in - not sure tho', only just looked at this player protection part for the 1st time today and haven't deposited for quite a long time.
Mine says no limit set too
Trader Pat wrote:
Tue Jun 15, 2021 12:56 pm
Naffman wrote:
Tue Jun 15, 2021 12:36 pm
Just on with them now, sounds as though the GC has put some controls over them, £100 deposit for everyone now it seems

That surely can't right?! If that's the case the liquidity on the exchange will fall through the floor!

Hope you get it sorted Naffman
Thanks, yeah all sorted now only took 15 mins but definitely worth keeping what you need in BF instead of withdrawing then depositing again
that's interesting to note. i often have wondered what controls would be put in place if i were regularly charging up my bank for specials and then withdrawing again on completion of the tournament/event.
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Euler
Posts: 24798
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Naffman wrote:
Tue Jun 15, 2021 12:18 pm
Deposited £5k yesterday for Ascot and they tried to contact me this morning from a private number (didnt answer) and since then they've suspended my account
That's completely ridiculous
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Naffman
Posts: 5635
Joined: Sun Aug 11, 2013 5:46 am

Euler wrote:
Tue Jun 15, 2021 2:11 pm
Naffman wrote:
Tue Jun 15, 2021 12:18 pm
Deposited £5k yesterday for Ascot and they tried to contact me this morning from a private number (didnt answer) and since then they've suspended my account
That's completely ridiculous
Will drive everyone to the illegal books/exchanges
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