Betfair Premium Charge

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napshnap
Posts: 1189
Joined: Thu Jan 12, 2017 6:21 am

gazuty wrote:
Wed Mar 09, 2022 9:29 pm
Woke up this morning, check in on overnight and account balance indicated a bad night. But pnl statement indicated otherwise.

Check for debits from account.

For me in Australia pc is normally taken at just after midnight, around 00:30 at the commencement of Wednesday.

Not this week. A rogue amount came out on Tuesday - which did not reference anything in particular. Then just after midnight last night the exact amount of this weeks pc was deducted. 🤔

I’ve lodged a protest/objection. 🤞
Is there a way to check it if you don't pay close attention to your balance? Did this double premium charge show up anywhere in your account (transaction history or something)?
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gazuty
Posts: 2547
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Location: Green land :)

napshnap wrote:
Fri Mar 11, 2022 6:37 pm
Is there a way to check it if you don't pay close attention to your balance? Did this double premium charge show up anywhere in your account (transaction history or something)?
Yep, go to this page. Betting Activity, Transaction History, then choose deposits and withdrawls and enter your date range.

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napshnap
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gazuty wrote:
Fri Mar 11, 2022 11:05 pm
napshnap wrote:
Fri Mar 11, 2022 6:37 pm
Is there a way to check it if you don't pay close attention to your balance? Did this double premium charge show up anywhere in your account (transaction history or something)?
Yep, go to this page. Betting Activity, Transaction History, then choose deposits and withdrawls and enter your date range.


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Thank you, Gaz. Glad you got your money back.
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Kai
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gazuty wrote:
Fri Mar 11, 2022 8:01 am
Protest/objection upheld. Funds returned. 👍
Well played comrade Gazutsky 👍

Will have to pay closer attention to this in the future.
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gazuty
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Location: Green land :)

Kai wrote:
Sun Mar 13, 2022 11:03 am
Well played comrade Gazutsky 👍
Thank you. God save you Kai.
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jamesedwards
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Joined: Wed Nov 21, 2018 6:16 pm

Anyone had their Premium Charge statement for last week yet? Normally available monday evening like clockwork but nothing today.
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Derek27
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Location: UK

jamesedwards wrote:
Mon Mar 28, 2022 11:53 pm
Anyone had their Premium Charge statement for last week yet? Normally available monday evening like clockwork but nothing today.
No, I haven't, but I can wait. ;)
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

jamesedwards wrote:
Mon Mar 28, 2022 11:53 pm
Anyone had their Premium Charge statement for last week yet? Normally available monday evening like clockwork but nothing today.
Ditto, maybe the clocks going fwd? I usually see mine at about 1am 2am ish on Tues.

If you get yours earlier then it might just be that Edwards is before White in the system :)
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Derek27
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Location: UK

ShaunWhite wrote:
Tue Mar 29, 2022 1:09 am
jamesedwards wrote:
Mon Mar 28, 2022 11:53 pm
Anyone had their Premium Charge statement for last week yet? Normally available monday evening like clockwork but nothing today.
Ditto, maybe the clocks going fwd? I usually see mine at about 1am 2am ish on Tues.

If you get yours earlier then it might just be that Edwards is before White in the system :)
I used to spend two hours a week typing in Raceform ratings for every horse that ran, into an Amstrad 256 PC, with 5.25" floppy disks. I'd then do the old edit > sort > update routine that was common on mainframes. The process would take 10 minutes. Admittedly, Betfair has more data to process but I'd suspect with modern computer power and technology they could achieve it in a matter of seconds, a few minutes at most. :)
BFDon
Posts: 86
Joined: Fri Feb 09, 2018 5:56 pm

jamesedwards wrote:
Mon Mar 28, 2022 11:53 pm
Anyone had their Premium Charge statement for last week yet? Normally available monday evening like clockwork but nothing today.
Not updated for me either
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Euler
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Location: Bet Angel HQ

Same
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Kai
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Joined: Tue Jan 20, 2015 12:21 pm

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Naffman
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Joined: Sun Aug 11, 2013 5:46 am

Same, I’m sure it won’t affect the charge though
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jamesedwards
Posts: 2234
Joined: Wed Nov 21, 2018 6:16 pm

Still no PC update. Intrigued now as to whether it will be taken on time tomorrow.

I'm thinking they must have cancelled all Premium Charges and just forgotten to tell anyone :lol: :lol: :lol:
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jamesedwards
Posts: 2234
Joined: Wed Nov 21, 2018 6:16 pm

My PC page just got updated.
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