Can't Connect to VPS

User to User support only. For technical support visit www.betangel.com/support/
Anbell
Posts: 1251
Joined: Fri Apr 05, 2019 2:31 am

megarain wrote:
Tue Nov 23, 2021 11:50 am
I get exactly the same thing - maybe 4-6 times in the last yr, I am actually betting on an event, and the VPS disconnects.

On trying to reconnect, am locked out for about 30 mins.

On getting back in, the machine hasn't restarted - all previous apps were exactly as they were before disconnection.
Me too. I've asked support about it once before and they said they couldnt find any disconnection issues or anything else but (IMHO) it almost certainly is happening.
User avatar
Euler
Posts: 21808
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
Contact:

Other than scheduled udpates and so on, we are not seeing any widespread connection related issues. So there doesn't appear to be anything specifically systemic about any issues you are seeing.

We do run out own servers, so actively monitor performance and so on and I use the same servers for my own activity. So we are pretty quick to pick up on any issues.

If you want to switch to another server at any point, we are happy to do that for you. Just pop a note to support and they will arrange it for you.
Post Reply

Return to “Support”