Bet Angel won't open due to "exception" error

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PapaShango
Posts: 85
Joined: Thu Apr 29, 2021 2:41 pm

Mine seems ok now too.

Never did anything or changed any settings, though now able to log in.
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Dallas
Posts: 22673
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

We've just applied an updated certificate so everyone should now be able to login
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jamesedwards
Posts: 2234
Joined: Wed Nov 21, 2018 6:16 pm

Dallas wrote:
Thu Dec 09, 2021 12:54 pm
We've just applied an updated certificate so everyone should now be able to login
Thanks for speedy fix
eightbo
Posts: 2154
Joined: Sun May 17, 2015 8:19 pm
Location: Malta / Australia

I'm now getting this error as well since this morning, can login fine on website/other products
SSL certificate error 2del.png
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Pitters2019
Posts: 4
Joined: Fri Mar 08, 2019 8:58 am

I, too, am getting the SSL/TLS message.
brianpotter
Posts: 70
Joined: Mon Dec 03, 2012 10:16 pm

not fixed for me now showing 404 error
Pitters2019
Posts: 4
Joined: Fri Mar 08, 2019 8:58 am

Now working.
Thank you
brianpotter
Posts: 70
Joined: Mon Dec 03, 2012 10:16 pm

fixed thanks
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Dallas
Posts: 22673
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

You should be able to login now, it an issue with a server config file effecting effecting all Trader and Betdaq users and possibly some Pro users
may151084
Posts: 2
Joined: Thu Jul 18, 2019 4:13 pm

Hi

Is anyone still getting this issue?

I'm entering my password along with 2 step auth and nothing is happening when I select login and around 2 mins later I get a pop up saying 'Exception occurred: The operation has timed out'.

I've uninstalled and downloaded the most recent program and still the same error.

Thanks.
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Dallas
Posts: 22673
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

may151084 wrote:
Fri Mar 11, 2022 9:22 pm
Hi

Is anyone still getting this issue?

I'm entering my password along with 2 step auth and nothing is happening when I select login and around 2 mins later I get a pop up saying 'Exception occurred: The operation has timed out'.

I've uninstalled and downloaded the most recent program and still the same error.

Thanks.
Are you able to login by ticking the 'interactive login' box?
may151084
Posts: 2
Joined: Thu Jul 18, 2019 4:13 pm

Dallas wrote:
Sat Mar 12, 2022 11:10 am
may151084 wrote:
Fri Mar 11, 2022 9:22 pm
Hi

Is anyone still getting this issue?

I'm entering my password along with 2 step auth and nothing is happening when I select login and around 2 mins later I get a pop up saying 'Exception occurred: The operation has timed out'.

I've uninstalled and downloaded the most recent program and still the same error.

Thanks.
Are you able to login by ticking the 'interactive login' box?
Yes, just tried now and it's logged me in. Thanks Dallas.
superarsch
Posts: 2
Joined: Tue Jun 06, 2023 9:36 pm

Tried to log in to Betfair (with BA), but message occured: The underlying connection was closed. Could not establish trust relationship for the SSL/TLS secure channel.
I can log in to Betfair, but only without Bet Angel.
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Dallas
Posts: 22673
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

superarsch wrote:
Tue Jun 06, 2023 9:52 pm
Tried to log in to Betfair (with BA), but message occured: The underlying connection was closed. Could not establish trust relationship for the SSL/TLS secure channel.
I can log in to Betfair, but only without Bet Angel.
What version number of Bet Angel are you using?
(Located in the bottom right corner of the blue login window)
superarsch
Posts: 2
Joined: Tue Jun 06, 2023 9:36 pm

v1.60.0
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