Incomplete Postcode Purchasing problem

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Silver Lining
Posts: 52
Joined: Fri Jul 06, 2018 9:33 pm

Hi

I am trying to make a payment to continue my Bet Angel Software subcription (which I have allowed to lapse), but keep receiving an error that the postcode is incorrect. However, the code is correct but does not work either with or without the space in the middle, therefore cannot proceed any further with the purchase. I can send an image of the dialogue box if required.

regards,
MickyC
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Dallas
Posts: 22674
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Please see this article from the knowledgebase on resolving this

https://betangel.freshdesk.com/support/ ... g-an-order

PS, I hope you don't mind but edited the title of this thread slighty to make it easier to find if anyone else searches the forum for it
Silver Lining
Posts: 52
Joined: Fri Jul 06, 2018 9:33 pm

Dallas wrote:
Tue Apr 21, 2020 10:27 am
Please see this article from the knowledgebase on resolving this
https://betangel.freshdesk.com/support/ ... g-an-order

PS, I hope you don't mind but edited the title of this thread slighty to make it easier to find if anyone else searches the forum for it
Perfect. Thanks very much. #STAYSAFE :!:

best regards,
MickyC
sebturner
Posts: 9
Joined: Fri Jul 23, 2021 10:58 pm

This thread helped me out with the same issue. Thank you!
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