"Desktop" blank page instead of usual menu

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
petricamoise
Posts: 22
Joined: Sat Dec 12, 2020 12:46 pm

I noticed that my BA does not load "dektop".
It was loading fine in Trader, but not in Professional.

Anybody knows a way to fix this?
Already tried uninstall, deleted folders from "appdata>roamning>bla bla", reinstall.
Same problem also with factory settings.


Thanks.
You do not have the required permissions to view the files attached to this post.
User avatar
Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

This is probably due to the new firewall we recently installed. If you can give us more information about your set-up, we can investigate further.
petricamoise
Posts: 22
Joined: Sat Dec 12, 2020 12:46 pm

Sure, what info do you need?
Post Reply

Return to “Support”