Me too. I've asked support about it once before and they said they couldnt find any disconnection issues or anything else but (IMHO) it almost certainly is happening.megarain wrote: ↑Tue Nov 23, 2021 11:50 amI get exactly the same thing - maybe 4-6 times in the last yr, I am actually betting on an event, and the VPS disconnects.
On trying to reconnect, am locked out for about 30 mins.
On getting back in, the machine hasn't restarted - all previous apps were exactly as they were before disconnection.
Can't Connect to VPS
Other than scheduled udpates and so on, we are not seeing any widespread connection related issues. So there doesn't appear to be anything specifically systemic about any issues you are seeing.
We do run out own servers, so actively monitor performance and so on and I use the same servers for my own activity. So we are pretty quick to pick up on any issues.
If you want to switch to another server at any point, we are happy to do that for you. Just pop a note to support and they will arrange it for you.
We do run out own servers, so actively monitor performance and so on and I use the same servers for my own activity. So we are pretty quick to pick up on any issues.
If you want to switch to another server at any point, we are happy to do that for you. Just pop a note to support and they will arrange it for you.
2 of 4 servers just went offline, mid-race.
No pattern to it.
One of the servers is brand new, the other 2 yrs old.
Wont allow re-connection. Been 15 mins offline so far.
//
Both allowed re-connection about 45 mins after crashing. Returns to exactly the same Bet Angel page as when it crashed, so definately
no updates done.
Its really wierd.
No pattern to it.
One of the servers is brand new, the other 2 yrs old.
Wont allow re-connection. Been 15 mins offline so far.
//
Both allowed re-connection about 45 mins after crashing. Returns to exactly the same Bet Angel page as when it crashed, so definately
no updates done.
Its really wierd.
Functioning fine for me at present (not saying this helps you, but doesn't seem to be a whole of datacentre issue).megarain wrote: ↑Sun Dec 19, 2021 2:36 am2 of 4 servers just went offline, mid-race.
No pattern to it.
One of the servers is brand new, the other 2 yrs old.
Wont allow re-connection. Been 15 mins offline so far.
//
Both allowed re-connection about 45 mins after crashing. Returns to exactly the same Bet Angel page as when it crashed, so definately
no updates done.
Its really wierd.
It happened to me again yesterday, early Sat AU horsesmegarain wrote: ↑Sun Dec 19, 2021 2:36 am2 of 4 servers just went offline, mid-race.
No pattern to it.
One of the servers is brand new, the other 2 yrs old.
Wont allow re-connection. Been 15 mins offline so far.
//
Both allowed re-connection about 45 mins after crashing. Returns to exactly the same Bet Angel page as when it crashed, so definately
no updates done.
Its really wierd.
Yeah .. its a definite pattern.
It always comes back - normally between 30-45 mins.
It always comes back - normally between 30-45 mins.
It's difficult to isolate specifically what you are seeing.
We are not seeing widespread problems and none are being reported at the datacentre, but it must be something.
We run a number of them 24x7 some to just make sure everything is OK and if we lose connection we get an alert. but they are not catching the same issues you are flagging.
I had an issue on Saturday where I a connection dropped and I couldn't get it back. But it turned out that just rebooting the router solve the issue. Never really understand what caused that.
We will keep an eye on things and see if we can isolate any issues.
We are not seeing widespread problems and none are being reported at the datacentre, but it must be something.
We run a number of them 24x7 some to just make sure everything is OK and if we lose connection we get an alert. but they are not catching the same issues you are flagging.
I had an issue on Saturday where I a connection dropped and I couldn't get it back. But it turned out that just rebooting the router solve the issue. Never really understand what caused that.
We will keep an eye on things and see if we can isolate any issues.
I had an issue on Saturday where I a connection dropped and I couldn't get it back. But it turned out that just rebooting the router solve the issue. Never really understand what caused that.
This is what we get, but have no control panel to reboot etc.
This is what we get, but have no control panel to reboot etc.
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nikathecat
- Posts: 8
- Joined: Wed Dec 26, 2018 8:49 pm
i dont belive your on your own to many times today betangel did not respond to my entry and exist point and thats when im in market a disaster waiting to happen.hopefully some one will get back to us
nikathecat, you are not registered under this email address as a VPS customer.
If anybody has any queries, either about the software or the VPS then please send them into support or else any issues you have will not be resolved as they are likely to be missed on the forum.
Support is very quiet at the moment.
If anybody has any queries, either about the software or the VPS then please send them into support or else any issues you have will not be resolved as they are likely to be missed on the forum.
Support is very quiet at the moment.
This is different to the issue where a) we can't connect and b) the bots on the VPS arent placing bets during that time.Euler wrote: ↑Tue Dec 21, 2021 3:02 pmIt's difficult to isolate specifically what you are seeing.
We are not seeing widespread problems and none are being reported at the datacentre, but it must be something.
We run a number of them 24x7 some to just make sure everything is OK and if we lose connection we get an alert. but they are not catching the same issues you are flagging.
I had an issue on Saturday where I a connection dropped and I couldn't get it back. But it turned out that just rebooting the router solve the issue. Never really understand what caused that.
We will keep an eye on things and see if we can isolate any issues.
One server has gone offline. Cant reconnect.
Starting to see a slight pattern, in that its about 02.15am GMT .
Expecting it will become available again in 30 mins or so.
Starting to see a slight pattern, in that its about 02.15am GMT .
Expecting it will become available again in 30 mins or so.