Bet Angel won't open due to "exception" error

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jamesedwards
Posts: 2309
Joined: Wed Nov 21, 2018 6:16 pm

After sign in I get error "Exception occurred : The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."

I have tried restarting PC and same error occurs.
PapaShango
Posts: 85
Joined: Thu Apr 29, 2021 2:41 pm

I’m getting same message too.
sionascaig
Posts: 1072
Joined: Fri Nov 20, 2015 9:38 am

Could try an uninstall / reinstall in case there is a corrupted file
podkin
Posts: 1
Joined: Thu Oct 21, 2021 8:38 am

Ditto
PapaShango
Posts: 85
Joined: Thu Apr 29, 2021 2:41 pm

sionascaig wrote:
Thu Dec 09, 2021 11:55 am
Could try an uninstall / reinstall in case there is a corrupted file
I’ve tried that , and restarting computer, and still getting same error message as above.

This is on betdaq version by the way. Downloaded latest version yesterday and seemed to work fine, though can’t log in today ?
PapaShango
Posts: 85
Joined: Thu Apr 29, 2021 2:41 pm

Is betdaq api down or something ? Or is this just a bet angel thing ? Or is it something else, any ideas ?
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jamesedwards
Posts: 2309
Joined: Wed Nov 21, 2018 6:16 pm

PapaShango wrote:
Thu Dec 09, 2021 12:06 pm
Is betdaq api down or something ? Or is this just a bet angel thing ? Or is it something else, any ideas ?
Betfair API is all green. Must be a BA issue. I'm sure the guys are already on it.
PapaShango
Posts: 85
Joined: Thu Apr 29, 2021 2:41 pm

jamesedwards wrote:
Thu Dec 09, 2021 12:10 pm
PapaShango wrote:
Thu Dec 09, 2021 12:06 pm
Is betdaq api down or something ? Or is this just a bet angel thing ? Or is it something else, any ideas ?
Betfair API is all green. Must be a BA issue. I'm sure the guys are already on it.

I can log in fine to betfair . Though not betdaq ? I get the same message you posted when I try. Are you getting the message on betfair or daq ?
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jamesedwards
Posts: 2309
Joined: Wed Nov 21, 2018 6:16 pm

PapaShango wrote:
Thu Dec 09, 2021 12:12 pm
jamesedwards wrote:
Thu Dec 09, 2021 12:10 pm
PapaShango wrote:
Thu Dec 09, 2021 12:06 pm
Is betdaq api down or something ? Or is this just a bet angel thing ? Or is it something else, any ideas ?
Betfair API is all green. Must be a BA issue. I'm sure the guys are already on it.

I can log in fine to betfair . Though not betdaq ? I get the same message you posted when I try. Are you getting the message on betfair or daq ?
Mine is Betfair. I don't have Betdaq installed.
PapaShango
Posts: 85
Joined: Thu Apr 29, 2021 2:41 pm

That’s strange ?

Can anyone from BetAngel comment ? Is nobody else seeing this ?
guanomere
Posts: 10
Joined: Tue Feb 21, 2012 8:48 pm

I'm getting the same issue too. My version is 1.55.0 - a tad out of date, I know, but I had no issues logging in yesterday.
PapaShango
Posts: 85
Joined: Thu Apr 29, 2021 2:41 pm

Just seen a few other people now reporting issues too. Must be a BA problem rather than the exchanges as I can log in fine to BF, but get the error message on BD.

Or maybe it’s an internet or computer thing. I’ve no idea. Tried emailing support, though maybe they are very busy.
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jamesedwards
Posts: 2309
Joined: Wed Nov 21, 2018 6:16 pm

It could be coincidence but my BA license was due to expire today. I renewed it successfully about 2 weeks ago.
brianflynn21
Posts: 9
Joined: Mon Feb 08, 2021 12:41 am

Yep i cant log in either
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jamesedwards
Posts: 2309
Joined: Wed Nov 21, 2018 6:16 pm

Now fixed for me.
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