Jockey silks not showing

[jello]

Has anyone else got an issue with the jockey silks not showing today?
All the races on the 3 tracks today have no colours.

I'm using v1.55.0.b2

[megarain]

Also cant get them to load.

[Deeppockets]

Same here. Earlier races were OK

[Dallas]

Have you's tried using 'Alternative Source for Jockey Silks' on the bottom of the communications tab?
https://www.betangel.com/user-guide/com ... tings.html

Once enabled you'll need to switch to another market and back again for it to take effect

[jello]

Have you's tried using 'Alternative Source for Jockey Silks' on the bottom of the communications tab?
https://www.betangel.com/user-guide/com ... tings.html

thanks dallas that works

[gstar1975]

Have you's tried using 'Alternative Source for Jockey Silks' on the bottom of the communications tab?
https://www.betangel.com/user-guide/com ... tings.html

Once enabled you'll need to switch to another market and back again for it to take effect

Should this still work even after a market has closed?

[ANGELS15]

I use the Betfair app a lot and have noticed in the last few days that sometimes the silks don't show. Sometimes it's for a few runners in the race at other times the whole field so maybe the issue is with Betfair.

[Dallas]

Have you's tried using 'Alternative Source for Jockey Silks' on the bottom of the communications tab?
https://www.betangel.com/user-guide/com ... tings.html

Once enabled you'll need to switch to another market and back again for it to take effect

Should this still work even after a market has closed?

The Betfair API provides the web addresses for each silk as an image and then Bet Angel has to download them one at a time from the betfair servers. So they will be available until such time BF removes them from that location, and from what Angels15 has just said that can be a bit of a random occurrence