Betfair Down / Betfair site crash

Post Reply
User avatar
Euler
Posts: 21440
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
Contact:

I totally get that complex systems are prone to issues. So I can sort of come to terms with that and how difficult it is to manage.

But I find it tough to come to terms with how they manage it and their policies surrounding them.

They currently benefit when the site crashes, they should be punished for it.
User avatar
Kai
Posts: 3240
Joined: Tue Jan 20, 2015 12:21 pm
Location: Hogwarts, UK

Back up.
User avatar
Derek27
Posts: 12361
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

From past experience after a major outage it's usually okay for the rest of the night, but I'll be testing my automation to very low stakes.
User avatar
goat68
Posts: 1374
Joined: Tue Jun 30, 2020 3:53 pm
Location: Hampshire, UK

Euler wrote:
Sat Sep 11, 2021 6:35 pm

They currently benefit when the site crashes, they should be punished for it.
Why do they benefit? surely they're losing transaction income?
Seems they thus have no incentive to make sure it is more reliable... If I had a "corner a market" and actually made money if the system had a glitch, I would definitely not hurry to fix it, at least while we still had it "cornered"...!
User avatar
Kai
Posts: 3240
Joined: Tue Jan 20, 2015 12:21 pm
Location: Hogwarts, UK

Salvaged most of it but adding another -300 to my outage tally

Needed a Villa goal but never on the right side of it
Emmson
Posts: 2270
Joined: Mon Feb 29, 2016 6:47 pm

This outage has not hurt me primarily down to a guy named David Wiese
britguy
Posts: 12
Joined: Fri Dec 08, 2017 4:44 pm

For those more experienced with big Betfair outages, what are their arguments for not voiding all bets that are seriously effected for the duration of a football game. To me that seems obviously the fair thing to do.

I had a liability for Under 2.5 goals in the Napoli v Juventus game, it went to 1 - 1 and there was just no way I could trade out before the 3rd goal went in. The site came back for the last 5 mins or so of the game just to add to my annoyance.

Their help desk is laughable at the moment too, just spamming me with "Your patience is greatly appreciated just hold on a few more minutes"

At least i didnt lose too much, other people must have lost a lot more, you have my sympathy !
User avatar
Kai
Posts: 3240
Joined: Tue Jan 20, 2015 12:21 pm
Location: Hogwarts, UK

I literally hopped on Betfair about 10 mins before the outage, not a bad effort for a few minutes work :lol: Hope nobody blew their bank, but was lucky again not to have too much exposed at the time of outage, definitely chose the wrong match to work.

Image

britguy wrote:
Sat Sep 11, 2021 7:08 pm
what are their arguments for not voiding all bets that are seriously effected for the duration of a football game
To be fair it's not like they can read your mind or intentions so all bets stand :evil:

That really sucks for pure traders, said it before but in the near future when modelling markets and strategies I think it's best to take outages into account and focus more on the value side of things, easier said than done :|
User avatar
Derek27
Posts: 12361
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

goat68 wrote:
Sat Sep 11, 2021 6:47 pm
Euler wrote:
Sat Sep 11, 2021 6:35 pm

They currently benefit when the site crashes, they should be punished for it.
Why do they benefit? surely they're losing transaction income?
Seems they thus have no incentive to make sure it is more reliable... If I had a "corner a market" and actually made money if the system had a glitch, I would definitely not hurry to fix it, at least while we still had it "cornered"...!
They benefit in people winning large amounts from the unlucky losers and taking their commission.
User avatar
goat68
Posts: 1374
Joined: Tue Jun 30, 2020 3:53 pm
Location: Hampshire, UK

Derek27 wrote:
Sat Sep 11, 2021 7:51 pm
goat68 wrote:
Sat Sep 11, 2021 6:47 pm
Euler wrote:
Sat Sep 11, 2021 6:35 pm

They currently benefit when the site crashes, they should be punished for it.
Why do they benefit? surely they're losing transaction income?
Seems they thus have no incentive to make sure it is more reliable... If I had a "corner a market" and actually made money if the system had a glitch, I would definitely not hurry to fix it, at least while we still had it "cornered"...!
They benefit in people winning large amounts from the unlucky losers and taking their commission.
Got ya, thanks

Oh did it go down again, terribly sorry...!
Post Reply

Return to “Betfair Exchange API”