Betfair Down / Betfair site crash

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wearthefoxhat
Posts: 3205
Joined: Sun Feb 18, 2018 9:55 am

btfath wrote:
Thu Sep 29, 2022 1:59 pm
Is BF live stream for racingtv races not working for everyone today?
Ok this end.
arbitrage16
Posts: 532
Joined: Tue Feb 14, 2017 7:27 pm

arch4672 wrote:
Thu Sep 29, 2022 8:48 am
ODPaul82 wrote:
Thu Sep 29, 2022 7:25 am
According to their twitter it's planned maintenance which they announced about half hour before it went down
If you subscribe to this forum you'll get an email telling you the next time there's planned maintenance.

https://forum.developer.betfair.com/for ... ouncements

I got an email a few days ago telling me about the one planned today.
Sounds useful thanks. only issue is the link isn't pointing where it should! Any ideas how to get on that list now?
arch4672
Posts: 51
Joined: Sat Feb 20, 2021 8:40 pm

arbitrage16 wrote:
Thu Sep 29, 2022 6:40 pm
arch4672 wrote:
Thu Sep 29, 2022 8:48 am
ODPaul82 wrote:
Thu Sep 29, 2022 7:25 am
According to their twitter it's planned maintenance which they announced about half hour before it went down
If you subscribe to this forum you'll get an email telling you the next time there's planned maintenance.

https://forum.developer.betfair.com/for ... ouncements

I got an email a few days ago telling me about the one planned today.
Sounds useful thanks. only issue is the link isn't pointing where it should! Any ideas how to get on that list now?
It's still taking me to the correct page, so not sure what's going on with the link for you.

You can just go to forum.developer.betfair.com and then click on the Announcements topic; it's the first one in the list of topics shown.
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gstar1975
Posts: 615
Joined: Thu Nov 24, 2011 11:59 am

Font is still different from before.

Betfair Banner font change.jpg
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jamesedwards
Posts: 2234
Joined: Wed Nov 21, 2018 6:16 pm

Getting all these BA errors for the last 30 mins or so. Just me?
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gstar1975
Posts: 615
Joined: Thu Nov 24, 2011 11:59 am

Be careful out there!

Betfair Status.jpg
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gstar1975
Posts: 615
Joined: Thu Nov 24, 2011 11:59 am

Another error!

Screenshot 2022-10-01 at 15-45-26 Betfair Exchange API Status.png
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gstar1975
Posts: 615
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Screenshot 2022-10-01 at 15-46-19 Betfair Exchange API Status.png
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Derek27
Posts: 23471
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

It's now moved to market subscription. They should have a correctcaseSubscription!
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gstar1975
Posts: 615
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Screenshot 2022-10-01 at 15-50-06 Betfair Exchange API Status.png
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gstar1975
Posts: 615
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Screenshot 2022-10-01 at 16-00-31 Betfair Exchange API Status.png
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deestar
Posts: 178
Joined: Thu Feb 20, 2020 6:17 pm

Not a crash, but the last three UK greyhound races tonight failed to suspend correctly. Void bets all over the place.

A little rant incoming as it is so frustrating. If they could just get the basics right.....

I try and protect myself by taking BSP for bets that are unmatched at the off, but in these cases if the bet gets matched after the official off (by a bot or maybe an unsuspecting novice thinking they can bet on a winner after the race has run) then my bet placed correctly and legitimately before the off will be voided as well. If they don't get matched, I get reconciled to BSP, if they do get matched I get voided. It becomes a lottery. I have no way out once the error (their error!) has occurred.

How hard would it be to recognise that all bets placed pre off to take BSP at the off if unmatched should get retrospectively reconciled to BSP in these circumstances. By all means void anything PLACED after the suspension error, but not everything MATCHED after the error. Or void the entire race. Or, just get the basics right in the first place.

Tonight the voided bets went in my favour, most times they do not.
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napshnap
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Joined: Thu Jan 12, 2017 6:21 am

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BFDon
Posts: 86
Joined: Fri Feb 09, 2018 5:56 pm

Down here
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gazuty
Posts: 2547
Joined: Sun Jun 26, 2011 11:03 am
Location: Green land :)

We’re back.
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