Betfair Down / Betfair site crash

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Emmson
Posts: 3363
Joined: Mon Feb 29, 2016 6:47 pm

I think the time has arrived to change my password, been using the same one since 2013
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to75ne
Posts: 2413
Joined: Wed Apr 22, 2009 5:37 pm

Emmson wrote:
Sat Oct 16, 2021 2:56 pm
I think the time has arrived to change my password, been using the same one since 2013
not a bad idea all things considered. :)
Emmson
Posts: 3363
Joined: Mon Feb 29, 2016 6:47 pm

Twitter BetfairCS sorted me and gave me this, they have probably been getting a torrent abuse earlier so shout out to them from me :)


Thank you. The account has locked due to a number of incorrect attempts when entering your 2 Step authentication code. I'll have the account unlocked now so you can try again. As for the message you're receiving, this often happens if you're using a service such as a VPN. I would advise clearing all cached data & cookies from the browser you're using for the longest period possible to resolve that issue.

The account has been unlocked, please try again after following the above troubleshooting advice.
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PDC
Posts: 2272
Joined: Sun Jul 24, 2016 5:52 pm

Seeing issues and performance issues being reported on the API Status page. Be careful!
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Euler
Posts: 24702
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

It would be helpful if they could tell us what went wrong.

It's generally been OK this afternoon, but a bit dodgy in places. But it's difficult to know what to do when you don't know what the issue was.
sniffer66
Posts: 1666
Joined: Thu May 02, 2019 8:37 am

I've still a good few 3pm KO footy markets unsettled. Fleetwood Town is one.
greenmark
Posts: 4948
Joined: Mon Jan 29, 2018 2:15 pm

Euler wrote:
Sat Oct 16, 2021 5:15 pm
It would be helpful if they could tell us what went wrong.

It's generally been OK this afternoon, but a bit dodgy in places. But it's difficult to know what to do when you don't know what the issue was.
I agree. Also having to publicly air deficiencies in their processes, hardware, software would concentrate their minds. But that will never happen. There is clearly a shortfall of robustness in their systems.
Is it incompetence (they've had yonks to sort it out)? Or is it because their systems are designed down to a budget?
Even the best people can't provide quality without money to do it.
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bennyboy351
Posts: 332
Joined: Sat Jun 07, 2014 6:01 pm
Location: West Midlands, England.

Euler wrote:
Sat Oct 16, 2021 5:15 pm
It would be helpful if they could tell us what went wrong.

It's generally been OK this afternoon, but a bit dodgy in places. But it's difficult to know what to do when you don't know what the issue was.
I thought it was my petrol-driven computer giving me issues! :lol:
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to75ne
Posts: 2413
Joined: Wed Apr 22, 2009 5:37 pm

starting to glitch again - time to stop
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PDC
Posts: 2272
Joined: Sun Jul 24, 2016 5:52 pm

Totally gone
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Euler
Posts: 24702
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Yep, it's gone again.
sniffer66
Posts: 1666
Joined: Thu May 02, 2019 8:37 am

to75ne wrote:
Sat Oct 16, 2021 5:38 pm
starting to glitch again - time to stop
Yup, I'm bailing
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

caught again with an open position
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SeaHorseRacing
Posts: 2893
Joined: Fri May 20, 2016 7:06 pm

Gave up at 1pm. Went out. Lost an open position.

Come back 20 minutes ago. Again lost another open position. Talk about bad timing! Missed the entire day!
greenmark
Posts: 4948
Joined: Mon Jan 29, 2018 2:15 pm

FFS! What a shower!
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