Betfair Down / Betfair site crash

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Derek27
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Dallas wrote:
Fri Apr 02, 2021 10:15 am
napshnap wrote:
Thu Apr 01, 2021 8:57 pm
The Silk Run wrote:
Thu Apr 01, 2021 7:55 pm


April fool uh ;)
I bought it, shame on me :oops: .
It wasn't an April fools its a genuine update.

On this occasion I'm glad they've taken the time to give some sort of reassurance it'll be getting left along till after Aintree
I was thinking of posting one myself but I did it last year so thought I'd let someone else have a go. :)

It looks like they're only sending emails to people actively trading when the exchange went down, as I wasn't trading at the time and haven't received one.
greenmark
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Derek27 wrote:
Fri Apr 02, 2021 1:24 pm
Dallas wrote:
Fri Apr 02, 2021 10:15 am
napshnap wrote:
Thu Apr 01, 2021 8:57 pm


I bought it, shame on me :oops: .
It wasn't an April fools its a genuine update.

On this occasion I'm glad they've taken the time to give some sort of reassurance it'll be getting left along till after Aintree
I was thinking of posting one myself but I did it last year so thought I'd let someone else have a go. :)

It looks like they're only sending emails to people actively trading when the exchange went down, as I wasn't trading at the time and haven't received one.
I've received one and wasn't active when it went. But I didn't get the email until I logged on late this morning. I think its fair enough."Sorry, we messed up", but it clearly left a number of people in loss-making positions, which persists to be a dodgy situaton given the nature of the exchange and how it's used. I doubt the stock exchange has outages. But I guess they have inexhaustable resources. BF don't.
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ShaunWhite
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greenmark wrote:
Fri Apr 02, 2021 1:50 pm
I doubt the stock exchange has outages. But I guess they have inexhaustable resources. BF don't.
Individual channels do go down briefly. The biggest difference is that financial exchanges have downtime to do maintenance or implementations, Betfair are expected to operate 247365.
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Euler
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Location: Bet Angel HQ

ShaunWhite wrote:
Fri Apr 02, 2021 3:13 am
Euler wrote:
Thu Apr 01, 2021 6:24 pm
... and to explain the issues.
You used to be an IT guy Peter, can you imagine having to word the problem in such a way that everyone can understand. :D

But I'm not even sure knowing why things have happened adds anything to the experience, what are people supposed to do with that knowledge? 'Nice' to know I guess but ultimately a waste of mental energy with no +EV.
tenor.gif
Y, that's why I didn't comment on what the actual problems were. Without context it's pointless really and it's so hard to give that context.

All I can do is say I understand them and it's very unlikely to be an issue next week.
Emmson
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I was inconvenienced and redded by that outage but I also never received any email apology!
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Naffman
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Emmson wrote:
Fri Apr 02, 2021 2:39 pm
I was inconvenienced and redded by that outage but I also never received any email apology!
I never receive one
greenmark
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ShaunWhite wrote:
Fri Apr 02, 2021 2:11 pm
greenmark wrote:
Fri Apr 02, 2021 1:50 pm
I doubt the stock exchange has outages. But I guess they have inexhaustable resources. BF don't.
Individual channels do go down briefly. The biggest difference is that financial exchanges have downtime to do maintenance or implementations, Betfair are expected to operate 247365.
Good point. Also strikes me that exposing your functionality to fee paying customers is rather different than exposing functionality to the internet.
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Derek27
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Location: UK

They need someone with basic computer skills to put all their customers on a mailing list, and show them how to press the send button!
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ShaunWhite
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greenmark wrote:
Fri Apr 02, 2021 2:50 pm
Good point. Also strikes me that exposing your functionality to fee paying customers is rather different than exposing functionality to the internet.
The structure is a bit different too, BF do the whole 9 yards from gathering event data to matching. The financial world has a much more devovled structure and each particpant doesn't have that much to do. Data gathering and discemination, clearing houses, custody, settlement, liquidity pools etc etc are all done by different (mutilple) companies. It sounds like a weaker chain but it keeps things simple and allows for everyone to have alternative arrangements with different providers in the event of a problem. Being a bigger industry there's been more opportunity for these specialist companies to crop up and of course nobody misses a chance to skim off a pound or two in fees at each stage of the process when the turnover is so high. If the sports exchanges turned over multi-billions there'd be 10 companies offering matching services and BF could unload some of the burden and have failsafes, but it isn't so they plough a lonely furrow.
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ShaunWhite
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Derek27 wrote:
Fri Apr 02, 2021 2:51 pm
They need someone with basic computer skills to put all their customers on a mailing list, and show them how to press the send button!
Definately the ones active at the time, alerting 100,000 people to something they didn't know had happened might not be such a good idea.
greenmark
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Joined: Mon Jan 29, 2018 2:15 pm

ShaunWhite wrote:
Fri Apr 02, 2021 3:16 pm
greenmark wrote:
Fri Apr 02, 2021 2:50 pm
Good point. Also strikes me that exposing your functionality to fee paying customers is rather different than exposing functionality to the internet.
The structure is a bit different too, BF do the whole 9 yards from gathering event data to matching. The financial world has a much more devovled structure and each particpant doesn't have that much to do. Data gathering and discemination, clearing houses, custody, settlement, liquidity pools etc etc are all done by different (mutilple) companies. It sounds like a weaker chain but it keeps things simple and allows for everyone to have alternative arrangements with different providers in the event of a problem. Being a bigger industry there's been more opportunity for these specialist companies to crop up and of course nobody misses a chance to skim off a pound or two in fees at each stage of the process when the turnover is so high. If the sports exchanges turned over multi-billions there'd be 10 companies offering matching services and BF could unload some of the burden and have failsafes, but it isn't so they plough a lonely furrow.
A lonely furrow indeed. It maybe not so odd that BF has survived. I've read articles that suggest the bookies actually like BF. BF soaks up the winners, presumably because of the higher odds available. The bookies can then continue to fleece the punters. When BF and PP merged my heart sank. And thats still a WIP.
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Euler
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Location: Bet Angel HQ

I've always felt that Betfair should focus on the exchange and keep all other business outside, like on financials. People can compete to offer a range of solutions off the back of the exchange, while Betfair just keep things simple. Seems too complicated now and not focused on the core proposition. Would help them from a regulatory viewpoint as well.
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ShaunWhite
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Euler wrote:
Fri Apr 02, 2021 3:33 pm
I've always felt that Betfair should focus on the exchange and keep all other business outside, like on financials. People can compete to offer a range of solutions off the back of the exchange, while Betfair just keep things simple. Seems too complicated now and not focused on the core proposition. Would help them from a regulatory viewpoint as well.
Indeed, and if there was more than one customer besides Betfair I'm sure the service side would emerge to fill that space. Speed is a bit of an issue though, financials and Befair might both be able to transact in milliseconds but finacials settle at T+1 (or did) rather than instantly, not great for what we do. Keeping the whole show under the same roof might actually be the only way without major structural changes. But as soon as there's a demand I'm launching an exchange aggregation client/liquidity pool, that's where the money will be. :mrgreen:
Dim
Posts: 129
Joined: Tue Feb 20, 2018 2:12 pm

looks like new norm
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Dim
Posts: 129
Joined: Tue Feb 20, 2018 2:12 pm

Dim wrote:
Sat Apr 03, 2021 12:02 pm
looks like new norm, feels sticky not ok
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