Betfair Down / Betfair site crash

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paspuggie48
Posts: 611
Joined: Thu Jun 20, 2013 9:22 am
Location: South-West

Extremely slow and sticky for me this afternoon
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Euler
Posts: 24700
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Major pressure point coming right up
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Derek27
Posts: 23471
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Taking the opportunity to test my soccer automation, without risk. :P
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paspuggie48
Posts: 611
Joined: Thu Jun 20, 2013 9:22 am
Location: South-West

Euler wrote:
Sat Oct 09, 2021 3:29 pm
Major pressure point coming right up
Since the C-race that no one can pronounce, with its 32 runners, the exchange seems OK now.
the4droogs
Posts: 78
Joined: Sun May 10, 2020 11:47 am
Location: Canberra, Australia

Where there more issues during the day on Saturday UK time? I've woken up in Australia on Saturday morning and it looks like I have some strange results from my automation on UK racing. Though not as bad as on the Australian races on Saturday.
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PDC
Posts: 2272
Joined: Sun Jul 24, 2016 5:52 pm

1430 Curragh not put in play at all. Market still in a pre-race state after the race has run. Suspended about 20 seconds post race. Obviously therefore no SP was reconciled.

Looked/felt like the suspend button monkey was still sat on the toilet rather than a site wide issue.

Proceed with caution.
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PDC
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No issues with the 1437 race so very much looks like someone forgot to do their only job.
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to75ne
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PDC wrote:
Sun Oct 10, 2021 2:32 pm
1430 Curragh not put in play at all. Market still in a pre-race state after the race has run. Suspended about 20 seconds post race. Obviously therefore no SP was reconciled.

Proceed with caution.
i thought i must have accidently entered a lay or my my closing automation had failed. i got distracted about a minute before the off and only realised cause i caught the race vid out of the corner of my eye. fecking idiots.
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to75ne
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Joined: Wed Apr 22, 2009 5:37 pm

bollocks now i am seem have a heavy loss
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Eyesnack
Posts: 283
Joined: Fri May 29, 2009 1:26 pm

Yep defo issues cancelled bets are not returning to the balance even thought log shows bets were canceled :twisted:
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PDC
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Eyesnack wrote:
Sun Oct 10, 2021 2:43 pm
Yep defo issues cancelled bets are not returning to the balance even thought log shows bets were canceled :twisted:
Not seeing any other issue myself.

1445 also went inplay as expected so it looks like it was a one off 'technical issue' as Betfair said on Twitter i.e. someone was technically still on the toilet/making a brew.
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

I see a loss as well. I had 2 bets at take sp. They remained inplay and got matched. So it is unclear what is going to happen now.
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PDC
Posts: 2272
Joined: Sun Jul 24, 2016 5:52 pm

gutuami wrote:
Sun Oct 10, 2021 2:49 pm
I see a loss as well. I had 2 bets at take sp. They remained inplay and got matched. So it is unclear what is going to happen now.
The rules are clear.

If they were unmatched at the point the race actually started and were set to take SP at the off but were matched after the actual off but the market is at no point put in play those bets are voided.

Had Betfair put the market inplay at any point for any amount of time they would have stood.

So in your case and for many others these types of bets will be voided in this instance.
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Eyesnack
Posts: 283
Joined: Fri May 29, 2009 1:26 pm

My 2 bets were matched pre off and they show matched but the in-play lays show void but the bet has still not been settled ?
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to75ne
Posts: 2413
Joined: Wed Apr 22, 2009 5:37 pm

they have settled at my end - not too bad in the end - useless wankers
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