Betfair Down / Betfair site crash

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PDC
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Eyesnack wrote:
Sun Oct 10, 2021 2:43 pm
Yep defo issues cancelled bets are not returning to the balance even thought log shows bets were canceled :twisted:
Not seeing any other issue myself.

1445 also went inplay as expected so it looks like it was a one off 'technical issue' as Betfair said on Twitter i.e. someone was technically still on the toilet/making a brew.
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gutuami
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I see a loss as well. I had 2 bets at take sp. They remained inplay and got matched. So it is unclear what is going to happen now.
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PDC
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gutuami wrote:
Sun Oct 10, 2021 2:49 pm
I see a loss as well. I had 2 bets at take sp. They remained inplay and got matched. So it is unclear what is going to happen now.
The rules are clear.

If they were unmatched at the point the race actually started and were set to take SP at the off but were matched after the actual off but the market is at no point put in play those bets are voided.

Had Betfair put the market inplay at any point for any amount of time they would have stood.

So in your case and for many others these types of bets will be voided in this instance.
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Eyesnack
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My 2 bets were matched pre off and they show matched but the in-play lays show void but the bet has still not been settled ?
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to75ne
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they have settled at my end - not too bad in the end - useless wankers
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gutuami
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yes I can saw them as void. which is a loss for me as they settled the market now. so basically I was a gambler in that race.
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to75ne
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gutuami wrote:
Sun Oct 10, 2021 2:59 pm
yes I can saw them as void. which is a loss for me as they settled the market now. so basically I was a gambler in that race.
snap
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PDC
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The rules that apply, it is all about whether Betfair turn the market inplay at any point (though note the difference for Australian racing):
1.4 Horseracing and greyhound racing markets - not suspending at the time of the 'off'

In relation to markets which are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.

If a market is scheduled to be turned in-play but Betfair does not, at the official time of the “off”, either (i) turn such market in-play or (ii) suspend the market and cancel unmatched bets, all bets matched after the official time of the “off” will be void.

If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the “off” (so unmatched bets are not cancelled at that time), but the market is intentionally turned in-play at a later time during the event, all bets matched after the official time of the “off” will stand, except for Australian Horse Racing, where all bets matched after the “off” but before the point in time that Betfair turns the market in-play, will be void.
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Eyesnack
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Oh yes just settled now so ended up with £30.00 on @ 9.4 shot so end with a £250 profit ... complete tossers :evil:
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Derek27
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PDC wrote:
Sun Oct 10, 2021 3:00 pm
The rules that apply, it is all about whether Betfair turn the market inplay at any point (though note the difference for Australian racing):
1.4 Horseracing and greyhound racing markets - not suspending at the time of the 'off'

In relation to markets which are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.

If a market is scheduled to be turned in-play but Betfair does not, at the official time of the “off”, either (i) turn such market in-play or (ii) suspend the market and cancel unmatched bets, all bets matched after the official time of the “off” will be void.

If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the “off” (so unmatched bets are not cancelled at that time), but the market is intentionally turned in-play at a later time during the event, all bets matched after the official time of the “off” will stand, except for Australian Horse Racing, where all bets matched after the “off” but before the point in time that Betfair turns the market in-play, will be void.
Shame they don't define "reasonable endeavours". ;)
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gutuami
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PDC wrote:
Sun Oct 10, 2021 3:00 pm
The rules that apply, it is all about whether Betfair turn the market inplay at any point (though note the difference for Australian racing):
1.4 Horseracing and greyhound racing markets - not suspending at the time of the 'off'

In relation to markets which are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.

If a market is scheduled to be turned in-play but Betfair does not, at the official time of the “off”, either (i) turn such market in-play or (ii) suspend the market and cancel unmatched bets, all bets matched after the official time of the “off” will be void.

If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the “off” (so unmatched bets are not cancelled at that time), but the market is intentionally turned in-play at a later time during the event, all bets matched after the official time of the “off” will stand, except for Australian Horse Racing, where all bets matched after the “off” but before the point in time that Betfair turns the market in-play, will be void.
what is the point of take SP than? I new that bets will be voided. but did not know that they will void take sp as well.
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to75ne
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gutuami wrote:
Sun Oct 10, 2021 3:09 pm
PDC wrote:
Sun Oct 10, 2021 3:00 pm
The rules that apply, it is all about whether Betfair turn the market inplay at any point (though note the difference for Australian racing):
1.4 Horseracing and greyhound racing markets - not suspending at the time of the 'off'

In relation to markets which are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.

If a market is scheduled to be turned in-play but Betfair does not, at the official time of the “off”, either (i) turn such market in-play or (ii) suspend the market and cancel unmatched bets, all bets matched after the official time of the “off” will be void.

If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the “off” (so unmatched bets are not cancelled at that time), but the market is intentionally turned in-play at a later time during the event, all bets matched after the official time of the “off” will stand, except for Australian Horse Racing, where all bets matched after the “off” but before the point in time that Betfair turns the market in-play, will be void.
what is the point of take SP than? I new that bets will be voided. but did not know that they will void take sp as well.
would seem to be pointless taking after the offical off time, just before and up to the offical off time.
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PDC
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gutuami wrote:
Sun Oct 10, 2021 3:09 pm
what is the point of take SP than? I new that bets will be voided. but did not know that they will void take sp as well.
They only void the bets matched after the race starts so if you have a pre-race bet set to take sp which is then not matched once the race gets underway and Betfair at no point put the market inplay then that bet will still stand and will be settled at the SP.

The problem is that like in the race today the race was run which meant the winner was matched at 1.01 and all the losers matched at 1000.0 (I didn't check that was the case today but is likely to happen as people are betting not realising the market isn't inplay) therefore all lay bets on the winner matched after the race started will be voided and vice versa for all the losing horses.

The reason for this situation I believe is that keep bets and take sp bets were 'invented' as an after thought but at that time it was too late/costly to do what happens in financial markets. That being the ability to truly roll the market back to any point in time and see the true status at that point of all bets.

That would be the right and fair thing to do as all bets could then be settled as they were meant to be and all bets placed after the race started could be voided when people 'should' know the market hasn't gone inplay as it was supposed to.

But I guess it is a lot easier and cheaper to write the rules as it is than do what is right and fair.
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Derek27
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I'm seeing back bets on the ladder several ticks below the best back price!
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Derek27
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Wonderful April fools joke. :lol: Should that be in the last 36 months?
Capture.PNG
I only visited the Betfair forum to see if there was any info about the weekend's exchange malfunction but that's the only post on the service thread.
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