Betfair Down / Betfair site crash

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Realrocknrolla
Posts: 1903
Joined: Fri Jun 05, 2020 7:15 pm

Euler wrote:
Mon May 10, 2021 8:05 pm
Selmer wrote:
Mon May 10, 2021 8:02 pm
Do they void bets if the outage started before in-play? There was something about it in their outage rules but I can`t recall.
No, they convert them into bets. I've been shafted twice in four days.
So your walking like John Wayne also… thought it was just me. 😉🤣
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napshnap
Posts: 1189
Joined: Thu Jan 12, 2017 6:21 am

ODPaul82 wrote:
Mon May 10, 2021 7:55 pm
Dallas wrote:
Mon May 10, 2021 7:52 pm
Arghhhh
I read that in a pirate voice for some reason
:mrgreen:
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Euler
Posts: 24703
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

These crashes are so common now, I honestly don't know what to say any longer!
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alexmr2
Posts: 766
Joined: Wed Sep 26, 2018 12:32 am

Can't find anything on my bet history but 19:40 Killarney seems to have been voided because my balance is back even though I should have blown my bank. Anyone else?
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Euler
Posts: 24703
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

alexmr2 wrote:
Mon May 10, 2021 8:14 pm
Can't find anything on my bet history but 19:40 Killarney seems to have been voided because my balance is back even though I should have blown my bank. Anyone else?
I wasn't on this race so can't help.
Archery1969
Posts: 3195
Joined: Thu Oct 24, 2019 8:25 am
Location: Newport

The exchange is down again.

Can’t we complain to someone and get BF seriously fined ?

:oops:
Last edited by Archery1969 on Mon May 10, 2021 8:22 pm, edited 1 time in total.
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goat68
Posts: 2019
Joined: Tue Jun 30, 2020 3:53 pm
Location: Hampshire, UK

Don't they have anything like "failover" clusters, an outage shouldn't take the whole thing down in this day and age... sounds like lack of investment in HA architecture
Selmer
Posts: 30
Joined: Fri Sep 06, 2019 9:04 pm

Realrocknrolla wrote:
Mon May 10, 2021 8:11 pm
Euler wrote:
Mon May 10, 2021 8:05 pm
Selmer wrote:
Mon May 10, 2021 8:02 pm
Do they void bets if the outage started before in-play? There was something about it in their outage rules but I can`t recall.
No, they convert them into bets. I've been shafted twice in four days.
So your walking like John Wayne also… thought it was just me. 😉🤣
I guess, there are many of us. I`m not even angry anymore, just waiting for the outcome. The site is back but I still can`t close any positions.
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Euler
Posts: 24703
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

alexmr2 wrote:
Mon May 10, 2021 8:14 pm
Can't find anything on my bet history but 19:40 Killarney seems to have been voided because my balance is back even though I should have blown my bank. Anyone else?
Looks like they have voided
jamesg46
Posts: 3769
Joined: Sat Jul 30, 2016 1:05 pm

Maintenance in the morning, outage in the evening. I won't put the two together... oh, I just did.

Thankfully I wasn't trading, I'd already hit my max loss for the day. I think I've been lucky on the last 3 or 4, I've missed them all. Happy it was voided and no serious harm was caused in Betfair world.
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The Silk Run
Posts: 902
Joined: Mon May 14, 2018 12:53 am
Location: United Kingdom

"We're still working on getting the Exchange back up. We'll keep you posted on any updates we have through this channel. Our apologies for the delay."

Those naughty romanian tech boys, down the pub from lunch time, job done :)
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alexmr2
Posts: 766
Joined: Wed Sep 26, 2018 12:32 am

Euler wrote:
Mon May 10, 2021 8:22 pm
alexmr2 wrote:
Mon May 10, 2021 8:14 pm
Can't find anything on my bet history but 19:40 Killarney seems to have been voided because my balance is back even though I should have blown my bank. Anyone else?
Looks like they have voided
They seem to have settled it now, luckily take SP triggered on that race so that's why I didn't have a loss. Phew

Luckily I didn't ask them to void a winning trade :lol:
Last edited by alexmr2 on Mon May 10, 2021 9:31 pm, edited 1 time in total.
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Trader724
Posts: 559
Joined: Fri Dec 27, 2019 11:22 pm

jamesg46 wrote:
Mon May 10, 2021 8:46 pm
I'd already hit my max loss for the day.
How does this work?
bigtimesmallshot
Posts: 20
Joined: Fri May 24, 2019 9:41 pm

Is it safe ??
jamesg46
Posts: 3769
Joined: Sat Jul 30, 2016 1:05 pm

Trader724 wrote:
Mon May 10, 2021 9:28 pm
jamesg46 wrote:
Mon May 10, 2021 8:46 pm
I'd already hit my max loss for the day.
How does this work?
I had lost a % of my bank over x trades. One of them silly rules that some people put into their trading plan.

I'd prefer to walk away at a certain point & come back the next day.
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