TPD Feedback and Issues

Integrate live racecourse data into your favourite Betfair trading interface from TPD.
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jamesedwards
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Joined: Wed Nov 21, 2018 6:16 pm

jamesedwards wrote:
Sat Sep 10, 2022 5:44 pm
Tried Monmouth again today. R1 was won by the number 1 based on TPD data yet he was actually beaten 4 lengths into third.
Also multiple 'missing' horses again including the winner of the seventh race.
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TPD-Zone
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Re Monmouth - unfortunately the past weekend's meetings were plagued with data errors of one sort or another. Needless to say the appropriate TPD guys are in touch with the US. We will keep a close eye on this and hopefully report a return to stability in the very near future.
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jamesedwards
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I'm getting no TPD data flow for any races at Gulfstream, Laurel, or Woodbine today. UK races seems to be fine. The TPD status page is blank :?: :?: :?:
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TPD-Zone
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We appear to have an issue in the US and no TPD Zone data is available. This has been escalated internally. Apologies for the inconvenience.
iDooze
Posts: 37
Joined: Wed Dec 07, 2016 1:27 pm

This answers my question as to why none of my bots have triggered on the US races today. Thanks for being across it so fast & hopefully you guys get it back and running ASAP. Cheers.
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jamesedwards
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TPD-Zone wrote:
Fri Sep 30, 2022 6:54 pm
We appear to have an issue in the US and no TPD Zone data is available. This has been escalated internally. Apologies for the inconvenience.
Seems to be working again and 'status' page back up since about 22:30 BST.
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TPD-Zone
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I can report that the US Zone data feed was restored with effect from Golden Gate Fields (US) 22:16 R2. Data was present in this and all subsequent races, albeit there were no pars metrics in the 22:16 and Woodbine 22:21. Not exactly sure as to the details of the outage, however all looks good for today (Saturday 1st Oct) and obviously everything will be closely monitored.
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jamesedwards
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Joined: Wed Nov 21, 2018 6:16 pm

Laurel race 3 transponders swapped between number 6 and number 7. :!: :!: :!:

<edit> actually, after reviewing the replays it doesn't look like a transponder swap after all as they were accurate until the final 2 furlongs. Then 6 and 7 strangely swapped positions within the space of 10 seconds late in mid-stretch through to the finish line. Very odd goings on...
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TPD-Zone
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We can see where you are coming from re Laurel Park (US) 06th Nov - 18:11 R3 and our US partners are investigating. Many thanks for highlighting.
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