TPD Feedback and Issues

Integrate live racecourse data into your favourite Betfair trading interface from TPD.
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jamesedwards
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Joined: Wed Nov 21, 2018 6:16 pm

Anyone else having issues with the TPD data feed at Wolves this evening?

Suspect data with at least one horse in the in the 17:00, no data at all in the 18:00 or 19:00, and big gaps of several seconds throughout the closing stages of the 18:30.

Keen to know if this is a global issue or whether I need to be fixing something at my end.
mcmwh
Posts: 14
Joined: Thu Sep 05, 2019 9:19 pm

I had lots of issues with TPD @ wolves tonight too - from values updating only every 3 seconds to the values freezing in play on the 19:00. poor show.
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jamesedwards
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mcmwh wrote:
Mon Jan 10, 2022 7:18 pm
I had lots of issues with TPD @ wolves tonight too - from values updating only every 3 seconds to the values freezing in play on the 19:00. poor show.
Thanks for confirming it wasn't just me. With everything relatively new it's tough to tell whether issues are with TPD or with my automations when something is not working as expected.
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Dallas
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Location: Working From Home

Were either of you's using the TPD condition
'Race information has been updated from Total Performance Data' within 'X'

and if so what was it set to?
mcmwh
Posts: 14
Joined: Thu Sep 05, 2019 9:19 pm

Hi Dallas,

no only the only condition I have is "race course is supported by Total Performance Data"

I am getting similar today at Doncaster - the same values randomly appear for 5 consecutive seconds, then it updates every second OK, then it will freeze for another 5 or so seconds. Betfair odds and so on are updating perfectly throughout.

Thanks,

Matt
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Dallas
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mcmwh wrote:
Tue Jan 11, 2022 1:04 pm
Hi Dallas,

no only the only condition I have is "race course is supported by Total Performance Data"

I am getting similar today at Doncaster - the same values randomly appear for 5 consecutive seconds, then it updates every second OK, then it will freeze for another 5 or so seconds. Betfair odds and so on are updating perfectly throughout.

Thanks,

Matt
Y, I noticed it on the first at Donny myself and was just waiting to see if it happened on the 2nd which it has so there does appear to be something wrong with the frequency at which the data from TPD is arriving at the moment which we'll look into.
mcmwh
Posts: 14
Joined: Thu Sep 05, 2019 9:19 pm

So I had a look at the logfile for TPD. before the off, it looked like this: (where (xxxxxxxxxxxxxx) is presumably my account number)
11/01/2022 13:05:37.396:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)
11/01/2022 13:05:37.797:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)
11/01/2022 13:05:38.176:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)
11/01/2022 13:05:38.578:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)

in-play it looked like this:

11/01/2022 13:08:42.188:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)
11/01/2022 13:08:42.596:Stream_5: Race Info Received
11/01/2022 13:08:42.991:Stream_5: Race Info Received
11/01/2022 13:08:43.376:Stream_5: Race Info Received
11/01/2022 13:08:43.816:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)
11/01/2022 13:08:44.201:Stream_5: Race Info Received
11/01/2022 13:08:44.602:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)
11/01/2022 13:08:44.982:Stream_5: Race Info Received
11/01/2022 13:08:45.383:Stream_5: Race Info Received
11/01/2022 13:08:45.807:Stream_5: Race Info Received (xxxxxxxxxxxxxxxx)
11/01/2022 13:08:46.186:Stream_5: Race Info Received
11/01/2022 13:08:46.572:Stream_5: Race Info Received
11/01/2022 13:08:46.989:Stream_5: Race Info Received
11/01/2022 13:08:47.375:Stream_5: Race Info Received
11/01/2022 13:08:47.792:Stream_5: Race Info Received
11/01/2022 13:08:48.193:Stream_5: Race Info Received

The times where the number in parenthesis disappears corresponds with the data freeze I see in BetAngel.
Is it an account issue?
mcmwh
Posts: 14
Joined: Thu Sep 05, 2019 9:19 pm

13:40 data was perfect, so if that was you Dallas, thankyou!
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Dallas
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Location: Working From Home

The problem should now be resolved but if you spot anymore issues to drop a message on this thread
mcmwh
Posts: 14
Joined: Thu Sep 05, 2019 9:19 pm

Dallas wrote:
Tue Jan 11, 2022 2:19 pm
The problem should now be resolved but if you spot anymore issues to drop a message on this thread
Thanks Dallas :D
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jamesedwards
Posts: 2234
Joined: Wed Nov 21, 2018 6:16 pm

Still getting issues here. I have my 'Race information has been updated from Total Performance Data within' set to 0.8 secs.

Here's my log of issues since your post at 2:19pm:

14:50 Donc
No data flowing for 10 secs from 14:54:00 to 14:54:10
1 sec stutter at 14:55:03
No data flowing for 8 secs from 14:56:57 to 14:57:05

15:20 Donc
No data flowing for the first 8 secs of in-play

15:50 Donc
No data flowing for 13 secs from 15:53:52 to 15:54:05
No data flowing for 6 secs from 15:54:16 to 15:54:22
No data flowing for 7 secs from 15:54:34 to 15:54:41

16:20 South
No issues
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Dallas
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Location: Working From Home

I doubled checked the logging I have here against the times you stated and could see similar gaps on some (not all) on this PC so there was definitely some issues with the feed this afternoon so need to keep an eye on that

The issue that you and mcmwh posted about last night and was still occurring in the first races today was down to a parsing error following some changes made by TPD made late yesterday, that has now been resolved, this afternoons intermittent slugging data on those few races looks to have just been a general bad feed - just with uncanny timing
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jamesedwards
Posts: 2234
Joined: Wed Nov 21, 2018 6:16 pm

Dallas wrote:
Tue Jan 11, 2022 8:36 pm
I doubled checked the logging I have here against the times you stated and could see similar gaps on some (not all) on this PC so there was definitely some issues with the feed this afternoon so need to keep an eye on that

The issue that you and mcmwh posted about last night and was still occurring in the first races today was down to a parsing error following some changes made by TPD made late yesterday, that has now been resolved, this afternoons intermittent slugging data on those few races looks to have just been a general bad feed - just with uncanny timing
Thanks for the update. All of Southwell was spot on.
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TPD-Zone
Posts: 123
Joined: Wed Jan 12, 2022 8:27 am
Location: London, UK
Contact:

Hi Everyone - just to let you know that we (TPD-Zone) are now active in this Forum and we will endeavour to jump in on topics such as this as soon as we are aware of such.
We do have some Bet Angel expertise in our ranks and please feel free to reach out to us via email, [email protected], with any queries regarding Bet Angel and TPD data.
Many Thanks
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jamesedwards
Posts: 2234
Joined: Wed Nov 21, 2018 6:16 pm

TPD-Zone wrote:
Wed Jan 12, 2022 10:37 am
Hi Everyone - just to let you know that we (TPD-Zone) are now active in this Forum and we will endeavour to jump in on topics such as this as soon as we are aware of such.
We do have some Bet Angel expertise in our ranks and please feel free to reach out to us via email, [email protected], with any queries regarding Bet Angel and TPD data.
Many Thanks
Great to have you guys here. Will add plenty of value and support I'm sure.
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