Fair point re NSW. The whole gambling environment here frustrates the living daylights outta me sometimes , especially when I see a tech like TPD surface and I can't get at it. Guess I'll have to learn to be a night owlThanks for the reply
TPD Feedback and Issues
- jamesedwards
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- Joined: Wed Nov 21, 2018 6:16 pm
TPD outage for the last half an hour or so on multiple machines. Getting error [error - cannot provide service] on the BA TPD settings page. Restarting BA and rebooting PC not fixing.
Y, getting the same error herejamesedwards wrote: ↑Fri Jan 06, 2023 7:31 pmTPD outage for the last half an hour or so on multiple machines. Getting error [error - cannot provide service] on the BA TPD settings page. Restarting BA and rebooting PC not fixing.
Apologies for the outage. The technical guys are on the case as I write this. Apparently our Zone database is being saturated with an horrendous number of connection requests. Will provide an update as soon as I am able.Dallas wrote: ↑Fri Jan 06, 2023 7:34 pmY, getting the same error herejamesedwards wrote: ↑Fri Jan 06, 2023 7:31 pmTPD outage for the last half an hour or so on multiple machines. Getting error [error - cannot provide service] on the BA TPD settings page. Restarting BA and rebooting PC not fixing.
- jamesedwards
- Posts: 2305
- Joined: Wed Nov 21, 2018 6:16 pm
Feels really weird trading without it. Like a sword fight with one arm tied behind my back.TPD-Zone wrote: ↑Fri Jan 06, 2023 8:26 pmApologies for the outage. The technical guys are on the case as I write this. Apparently our Zone database is being saturated with an horrendous number of connection requests. Will provide an update as soon as I am able.Dallas wrote: ↑Fri Jan 06, 2023 7:34 pmY, getting the same error herejamesedwards wrote: ↑Fri Jan 06, 2023 7:31 pmTPD outage for the last half an hour or so on multiple machines. Getting error [error - cannot provide service] on the BA TPD settings page. Restarting BA and rebooting PC not fixing.
Thought I was going crazy - none of my bots had triggered for a while. Hopefully you guys can get it up and running soon. Shame it happened on a day with so much US racing!TPD-Zone wrote: ↑Fri Jan 06, 2023 8:26 pmApologies for the outage. The technical guys are on the case as I write this. Apparently our Zone database is being saturated with an horrendous number of connection requests. Will provide an update as soon as I am able.Dallas wrote: ↑Fri Jan 06, 2023 7:34 pmY, getting the same error herejamesedwards wrote: ↑Fri Jan 06, 2023 7:31 pmTPD outage for the last half an hour or so on multiple machines. Getting error [error - cannot provide service] on the BA TPD settings page. Restarting BA and rebooting PC not fixing.
- jamesedwards
- Posts: 2305
- Joined: Wed Nov 21, 2018 6:16 pm
Back working again for all my instances now.
Both arms are back in action!
Both arms are back in action!
Same on my end - one of my bots just fired a bet off so I guess that's a good sign haha
- jamesedwards
- Posts: 2305
- Joined: Wed Nov 21, 2018 6:16 pm
All instances hanging on "Not connected" since about 22:00.
Good morning re the Friday evening 6th Jan TPD outage; the technical team have reported that they have found an issue with a Distribution Service and implemented a fix. I would strongly recommend reloading Bet Angel before today's racing. Many thanks for your patience.
Looks like we still have an issue re the first at Lingfield. Apologies guys - the Technical Team have been mobilised.
- jamesedwards
- Posts: 2305
- Joined: Wed Nov 21, 2018 6:16 pm
Golden Gate race 2 - Transponders swapped between horse 1 and 2?
I can confirm the swap - it should have been spotted during post parade. The appropriate parties are being made aware.jamesedwards wrote: ↑Sat Jan 07, 2023 7:54 pmGolden Gate race 2 - Transponders swapped between horse 1 and 2?
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- Joined: Mon Jun 05, 2017 3:38 pm
Anyone getting data from Aqueduct on BetAngel? I'm getting the "not supported by the service" error but data is showing on BetMover
- jamesedwards
- Posts: 2305
- Joined: Wed Nov 21, 2018 6:16 pm
Thanks for the update.TPD-Zone wrote: ↑Sun Jan 08, 2023 12:05 pmI can confirm the swap - it should have been spotted during post parade. The appropriate parties are being made aware.jamesedwards wrote: ↑Sat Jan 07, 2023 7:54 pmGolden Gate race 2 - Transponders swapped between horse 1 and 2?
What is the process for when a swap is discovered during post parade? Is the issue fixed somehow before the off or is data flow supressed for the race?