Betfair Account Restrictions & closed accounts - Getting them removed and accounts reopened

News, chat and debate about the Betfair betting exchange.
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napshnap
Posts: 1191
Joined: Thu Jan 12, 2017 6:21 am

jimibt wrote:
Tue Aug 10, 2021 5:07 pm
napshnap wrote:
Tue Aug 10, 2021 5:00 pm
jimibt wrote:
Tue Aug 10, 2021 2:37 pm


lifted from a bbc report on the PP profits (https://www.bbc.co.uk/news/business-58156250):

Problem gambling
Last year a House of Lords report found that there were a third of a million problem gamblers in the UK, with young people being most at risk.

The amount of harm was wider, though. For each problem gambler, six were harmed by their activities. So two million people were harmed by "the breakup of families, crime, loss of employment, loss of homes and, ultimately, loss of life", the report said.

It found that 60% of gambling companies' profits come from the 5% of customers who are already problem gamblers, or who are at risk of becoming so.


and one for the *late night crew* to absorb:
... There was also a strong link between binge drinking and regular gambling, researchers said. :shock:
That is hilarious cause taking specifically about bf, they actually force their 5% of PC and PC2 paying customers to gamble more than trade cause of the nature of those gdamn Premium Charges!
yeah, hence my highlighting that particular phrase. do these think tanks never ask searching questions?? of course > 50% of profits come from just 5% of customers. that said, i'd bet that PP don't fully appreciate the irony of their clampdowns when dealing with a split between Exchange clients and Sportsbook punters... (the differentiation intentionally implied :ugeek: )
Yeah, they all look like those multi-assed animals of South Park show who escaped from a mad scientist's lab. I mean, how many asses you need to maneuver those political and business assteroid fields?
RyanWolf
Posts: 8
Joined: Thu Jul 15, 2021 12:44 pm

Anyone dealing with BF responsible gambling team lately? Got to speak to them AGAIN and was told they are really worried about me spending >12 hrs a day at Betfair. Cmon this is again and this is getting riddiculous, why would anyone care what do I do in my free time when: 1. Do dont deposit large amounts there. 2. I dont withdraw large amounts there. 3. I dont bet lumps at all. Yeah Im consistent winner but the hell, not a lot for sure. Their policy getting me worried for sure, its getting to the point that one they they gonna ban people just for sitting and staring at BF page...
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jamesedwards
Posts: 2324
Joined: Wed Nov 21, 2018 6:16 pm

RyanWolf wrote:
Thu Aug 26, 2021 11:38 pm
Anyone dealing with BF responsible gambling team lately? Got to speak to them AGAIN and was told they are really worried about me spending >12 hrs a day at Betfair. Cmon this is again and this is getting riddiculous, why would anyone care what do I do in my free time when: 1. Do dont deposit large amounts there. 2. I dont withdraw large amounts there. 3. I dont bet lumps at all. Yeah Im consistent winner but the hell, not a lot for sure. Their policy getting me worried for sure, its getting to the point that one they they gonna ban people just for sitting and staring at BF page...
I wonder how they measure this. I have automations running 24/7/365 so technically I'm on Betfair all the time, even when I'm asleep! :lol: Or perhaps they look at interaction with their website? Again I have Betfair screens open most of the day, every day, although I don't often interact with them. Or perhaps they monitor API? If so can they tell the difference between an instruction triggered automatically or manually?
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

jamesedwards wrote:
Fri Aug 27, 2021 7:14 pm
can they tell the difference between an instruction triggered automatically or manually?
No. But they can probably tell pretty easily from your betting patterns.

Ryan are there really no periods when you can log off for a few hours??? You might not have a problem but they have a responsibility to identify vulnerable people through a generic algorithm, and anyone who's on their site most all of their waking life almost certainly fits a certain profile.

Have a couple of weeks off and then their arguement won't be so powerful, if you can't do that then it might show they're right? I'm not judging you, do what you want, but the fact that you out of the 100s of people here are getting singled out says this might be more down to your behaviour than Betfair's?
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Derek27
Posts: 23678
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

ShaunWhite wrote:
Fri Aug 27, 2021 7:58 pm
jamesedwards wrote:
Fri Aug 27, 2021 7:14 pm
can they tell the difference between an instruction triggered automatically or manually?
No. But they can probably tell pretty easily from your betting patterns.

Ryan are there really no periods when you can log off for a few hours??? You might not have a problem but they have a responsibility to identify vulnerable people through a generic algorithm, and anyone who's on their site most all of their waking life almost certainly fits a certain profile.

Have a couple of weeks off and then their arguement won't be so powerful, if you can't do that then it might show they're right? I'm not judging you, do what you want, but the fact that you out of the 100s of people here are getting singled out says this might be more down to your behaviour than Betfair's?
Two weeks off??? You mean two days off?
RyanWolf
Posts: 8
Joined: Thu Jul 15, 2021 12:44 pm

jamesedwards wrote:
Fri Aug 27, 2021 7:14 pm
RyanWolf wrote:
Thu Aug 26, 2021 11:38 pm
I wonder how they measure this. I have automations running 24/7/365 so technically I'm on Betfair all the time, even when I'm asleep! :lol:
Did you get any (and I mean it), even single message about responsible gambling?
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ShaunWhite
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Joined: Sat Sep 03, 2016 3:42 am

Derek27 wrote:
Fri Aug 27, 2021 8:24 pm
Two weeks off??? You mean two days off?
:D Yeah I must admit you were on my mind too..... But my point was that Betfair have to judge it some way or another, they're not to know >12hrs a day every day is choice or addiction. I'm not a fan of the nanny mentality but I think it's well intentioned, afterall it's not in their interests to exclude people.

Two days? How about 2hrs first :D
RyanWolf
Posts: 8
Joined: Thu Jul 15, 2021 12:44 pm

ShaunWhite wrote:
Fri Aug 27, 2021 7:58 pm
jamesedwards wrote:
Fri Aug 27, 2021 7:14 pm
can they tell the difference between an instruction triggered automatically or manually?
No. But they can probably tell pretty easily from your betting patterns.

Ryan are there really no periods when you can log off for a few hours??? You might not have a problem but they have a responsibility to identify vulnerable people through a generic algorithm, and anyone who's on their site most all of their waking life almost certainly fits a certain profile.

Have a couple of weeks off and then their arguement won't be so powerful, if you can't do that then it might show they're right? I'm not judging you, do what you want, but the fact that you out of the 100s of people here are getting singled out says this might be more down to your behaviour than Betfair's?
Yeah sure, Im gonna get logged off for some time daily to avoid being spammed with this responsible gambling stuff. Anyway where this world is heading to really? We all are grown ups, since when someone can decide how do I spend my free time and how many hours I can spend for betting? This time they worry about me being online few hours (or more), if we let them, next time they will feel allright to decide how many bets I can "safely" make a day or what bets to place. Cmon.

Nevermind. Im just curious why no one else (yet) reported getting similar messages from Betfair. As we know loads of bots out there, loads of people trading there, its just impossible no one getting similar messages.
RyanWolf
Posts: 8
Joined: Thu Jul 15, 2021 12:44 pm

ShaunWhite wrote:
Fri Aug 27, 2021 10:13 pm
Derek27 wrote:
Fri Aug 27, 2021 8:24 pm
Two weeks off??? You mean two days off?
:D Yeah I must admit you were on my mind too..... But my point was that Betfair have to judge it some way or another, they're not to know >12hrs a day every day is choice or addiction. I'm not a fan of the nanny mentality but I think it's well intentioned, afterall it's not in their interests to exclude people.
Exactly. Its not a bookie, its an exchange. They make money from comission. I cant get why would they bother how people bet there, if its not money transfer or so. Oh well must be some weird regulations Im not aware of. Will move to Orbit if kicked off my wouldnt be happy about that for sure.
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Derek27
Posts: 23678
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

ShaunWhite wrote:
Fri Aug 27, 2021 10:13 pm
Derek27 wrote:
Fri Aug 27, 2021 8:24 pm
Two weeks off??? You mean two days off?
:D Yeah I must admit you were on my mind too..... But my point was that Betfair have to judge it some way or another, they're not to know >12hrs a day every day is choice or addiction. I'm not a fan of the nanny mentality but I think it's well intentioned, afterall it's not in their interests to exclude people.

Two days? How about 2hrs first :D
Trading's becoming like drug dealing or bank robbery. We have to lie low after a big job!
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

RyanWolf wrote:
Fri Aug 27, 2021 10:08 pm
Did you get any (and I mean it), even single message about responsible gambling?
No not one. Or if I did it wasn't targeted just a general spam.

And FYI I'm logged on 22hrs a day, 360 days/yr doing about 2,500 bets a day. But I don't think I've had a single bet via the BA commercial api licence or on the website all year which might be a difference.

All I can suggest is to stay engaged with them, some here might disagree but they do want your business even if sometimes it doesn't feel like it.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

RyanWolf wrote:
Fri Aug 27, 2021 10:15 pm
Anyway where this world is heading to really? .
Yeah before we know it there'll be smoking bans, seat belts and they'll stop you growing your own weed.

Just over 1 person a day commits suicide due to gambling addiction and 100s of families lives are ruined. If we have to jump over a tiny little hurdle to bet how we want then that's not a problem for me.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

I don't think we'll solve the question of personal responsibility vs a society that protects the vulnerable in the proverbial 128 characters. It's a debate that's been going on for thousands of years.
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jamesedwards
Posts: 2324
Joined: Wed Nov 21, 2018 6:16 pm

RyanWolf wrote:
Fri Aug 27, 2021 10:08 pm
jamesedwards wrote:
Fri Aug 27, 2021 7:14 pm
RyanWolf wrote:
Thu Aug 26, 2021 11:38 pm
I wonder how they measure this. I have automations running 24/7/365 so technically I'm on Betfair all the time, even when I'm asleep! :lol:
Did you get any (and I mean it), even single message about responsible gambling?
Nothing except for the frequent generic responsible gambling email which tends to come in bunches for no reason that I can see. Probably get 3 or 4 of these emails in a week then nothing for a few weeks. Never had any query about the amount of time spent.
Anbell
Posts: 2062
Joined: Fri Apr 05, 2019 2:31 am

jamesedwards wrote:
Fri Aug 27, 2021 7:14 pm
If so can they tell the difference between an instruction triggered automatically or manually?
They can tell. They can even tell which 3rd party app you use.
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