1430 Curragh not put in play at all. Market still in a pre-race state after the race has run. Suspended about 20 seconds post race. Obviously therefore no SP was reconciled.
Looked/felt like the suspend button monkey was still sat on the toilet rather than a site wide issue.
Proceed with caution.
Betfair Down / Betfair site crash
i thought i must have accidently entered a lay or my my closing automation had failed. i got distracted about a minute before the off and only realised cause i caught the race vid out of the corner of my eye. fecking idiots.
Not seeing any other issue myself.
1445 also went inplay as expected so it looks like it was a one off 'technical issue' as Betfair said on Twitter i.e. someone was technically still on the toilet/making a brew.
The rules are clear.
If they were unmatched at the point the race actually started and were set to take SP at the off but were matched after the actual off but the market is at no point put in play those bets are voided.
Had Betfair put the market inplay at any point for any amount of time they would have stood.
So in your case and for many others these types of bets will be voided in this instance.
The rules that apply, it is all about whether Betfair turn the market inplay at any point (though note the difference for Australian racing):
1.4 Horseracing and greyhound racing markets - not suspending at the time of the 'off'
In relation to markets which are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.
If a market is scheduled to be turned in-play but Betfair does not, at the official time of the “off”, either (i) turn such market in-play or (ii) suspend the market and cancel unmatched bets, all bets matched after the official time of the “off” will be void.
If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the “off” (so unmatched bets are not cancelled at that time), but the market is intentionally turned in-play at a later time during the event, all bets matched after the official time of the “off” will stand, except for Australian Horse Racing, where all bets matched after the “off” but before the point in time that Betfair turns the market in-play, will be void.
Shame they don't define "reasonable endeavours".PDC wrote: ↑Sun Oct 10, 2021 3:00 pmThe rules that apply, it is all about whether Betfair turn the market inplay at any point (though note the difference for Australian racing):
1.4 Horseracing and greyhound racing markets - not suspending at the time of the 'off'
In relation to markets which are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.
If a market is scheduled to be turned in-play but Betfair does not, at the official time of the “off”, either (i) turn such market in-play or (ii) suspend the market and cancel unmatched bets, all bets matched after the official time of the “off” will be void.
If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the “off” (so unmatched bets are not cancelled at that time), but the market is intentionally turned in-play at a later time during the event, all bets matched after the official time of the “off” will stand, except for Australian Horse Racing, where all bets matched after the “off” but before the point in time that Betfair turns the market in-play, will be void.
