Can't Connect to VPS

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megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
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Both now back - not sure if support (awake) and rebooted.
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megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
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One I was connected to 3 hrs ago, now gives the error

XXX An interna error has occurred.

Will send an email to support
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lotora
Posts: 642
Joined: Thu Dec 24, 2009 9:20 am
Location: Surin City, Thailand

Finally back! This time it "only" took 36 minutes.
Anbell
Posts: 2047
Joined: Fri Apr 05, 2019 2:31 am

lotora wrote:
Thu Sep 22, 2022 4:14 am
Finally back! This time it "only" took 36 minutes.
35min here too
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Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I'm headed to the datacentre today for a meeting.

If you want to ping support your IP's I can raise it with them.

It's always a tiny number of servers, so there must be some common link.
Anbell
Posts: 2047
Joined: Fri Apr 05, 2019 2:31 am

Down
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megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
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Mine are all ok ..

But had some 'Internal Problem' messages during the week.

Some feedback from the datacentre would be good.
Anbell
Posts: 2047
Joined: Fri Apr 05, 2019 2:31 am

Anbell wrote:
Sun Oct 23, 2022 3:47 am
Down
ETA Up
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paspuggie48
Posts: 622
Joined: Thu Jun 20, 2013 9:22 am
Location: South-West

Not sure if the question fits in this thread but further to a comment in this thread viewtopic.php?f=56&t=21235&start=30

Whilst setting up a Ranking SV, I had a number of crashes with the following Error Msg. After resetting everything I left it on overnight only to find it had crashed around 10pm too.

Screenshot 2022-11-25 071157.png

Apologies, I wasn't able to get any details as it only had an OK button and once that was pressed BA crashed. It was also taken from the VPS I have and Snipping Tool isn't installed, so quickly used my phone camera.

The only thing I could summise was the hard disk was completely full as I'd switched on export reports and there was around 10GB of files saved and Temporary Storage files around 5GB. As there is not much space on the disk with VPS I removed those files, turned off export reports and so far this morning it hasn't crashed. Maybe the full disk was the cause?
You do not have the required permissions to view the files attached to this post.
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Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Almost certainly a hard drive capacity issue forcing the error. Data couldn't be written.
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megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
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3 servers just simultaneously dropped/wont reconect.

Is the server centre under attack ?
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Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Nothing in support and everything looks OK as far as I can see?
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megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
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I can reconnect now.

V v odd. I thought possibly my internet died but other web
requests went thru,

Luckily nothing was happening.
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Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Had a good look around, but couldn't see anything.
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megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
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4 machines died at 2am Uk time.

Back 40 mins later
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