Betfair Down / Betfair site crash

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dawg
Posts: 10
Joined: Thu Sep 17, 2020 8:13 pm

never mind, its working, thanks..

Why does this happen ?
Alpha322
Posts: 923
Joined: Fri Oct 30, 2009 4:45 pm

I
Bought a registration yesterday. My card got declined (only because i had put wrong flaming expiry date in) After realising and correcting i got a slight flash of registration number
and logged in without actually putting in that number. Now V160 i cant log in to my account and the funds were taken successfully.

Is this a fault of the API between BF and BA but whats also strange is i never recieved a confirmation email which usually has the registration number on.

Confused unable to trade dont want no more days off :D :D


Alpha
mazza1979
Posts: 12
Joined: Tue Sep 28, 2021 8:34 am

Having same problem can't Log in. I've been using the site for a couple of years now
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Euler
Posts: 26285
Joined: Wed Nov 10, 2010 1:39 pm

We are seeing some odd issues with logging into Betfair at the moment. It only seems to be affecting a minor number of users. So we are working on trying to understand what's happening.

People seems to be able to log in using the interactive login.
AlexisMartin
Posts: 60
Joined: Thu Oct 24, 2019 8:26 pm

yes me too, I used the interactive login for the first time last night after finally updating to version 1.6, using two versions older prior to that, Betfair account for yonks and Betangel user for about 3yrs.
I also did the classic restart of my PC, I generally keep it in sleep mode, this morning the login worked as normal (non interactive).
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Euler
Posts: 26285
Joined: Wed Nov 10, 2010 1:39 pm

We identified the issue and escalated it this morning, and Betfair confirmed they were onto it overnight, and it should be resolved now. Let us know if it is not.
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Dallas
Posts: 23508
Joined: Sun Aug 09, 2015 10:57 pm

dawg wrote:
Fri Aug 18, 2023 6:10 am
never mind, its working, thanks..

Why does this happen ?
It's just one of those things, Betfair will experience numerous types of issues over the course each year
arbitrage16
Posts: 568
Joined: Tue Feb 14, 2017 7:27 pm

Ladders seem stick so far today - Perth just know was quite jerky in-play.
eightbo
Posts: 2263
Joined: Sun May 17, 2015 8:19 pm

Overnight I received the following in Guardian (UK time):
24/08/2023 04:34:41: [G_Auto 1] : APING Exception: APING,market id passed is invalid . - 32099|ANGX-0002|BetAngelHelper.APINGErrorData

Anyone seen such errors before?

I had bets placed and matched at 1.01/1000 at the same second in a different market in what was supposed to be a pre-race market, with Guardian log showing the race turning in-play at 04:35:01, and all my bets stood so presumably something funky has happened here – still trying to figure out what happened.
sionascaig
Posts: 1619
Joined: Fri Nov 20, 2015 9:38 am

eightbo wrote:
Thu Aug 24, 2023 7:25 am
Overnight I received the following in Guardian (UK time):
24/08/2023 04:34:41: [G_Auto 1] : APING Exception: APING,market id passed is invalid . - 32099|ANGX-0002|BetAngelHelper.APINGErrorData

Anyone seen such errors before?

I had bets placed and matched at 1.01/1000 at the same second in a different market in what was supposed to be a pre-race market, with Guardian log showing the race turning in-play at 04:35:01, and all my bets stood so presumably something funky has happened here – still trying to figure out what happened.
I had the Pakenham (AUS) 24th Aug - 04:30 R2 1400m Mdn go inplay at 04:33:19. It was suspended at 04:34:43 (due to race completing). If it was just AUS racing you were covering, next race Redcliffe went inplay at 4:42:30,,, Don't have anything around the 04:35:01 period...
eightbo
Posts: 2263
Joined: Sun May 17, 2015 8:19 pm

sionascaig wrote:
Thu Aug 24, 2023 8:06 am
eightbo wrote:
Thu Aug 24, 2023 7:25 am
Overnight I received the following in Guardian (UK time):
24/08/2023 04:34:41: [G_Auto 1] : APING Exception: APING,market id passed is invalid . - 32099|ANGX-0002|BetAngelHelper.APINGErrorData

Anyone seen such errors before?

I had bets placed and matched at 1.01/1000 at the same second in a different market in what was supposed to be a pre-race market, with Guardian log showing the race turning in-play at 04:35:01, and all my bets stood so presumably something funky has happened here – still trying to figure out what happened.
I had the Pakenham (AUS) 24th Aug - 04:30 R2 1400m Mdn go inplay at 04:33:19. It was suspended at 04:34:43 (due to race completing). If it was just AUS racing you were covering, next race Redcliffe went inplay at 4:42:30,,, Don't have anything around the 04:35:01 period...
Thanks

The closest I have / next race (Warwick R3) turned in-play in my log at 04:35:23 and finishing at 04:36:25, which seems about right for 04:35 scheduled start time / 1100m race distance.
No issues with same automation file on rest of the AUS card tonight, just the one posted.
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Euler
Posts: 26285
Joined: Wed Nov 10, 2010 1:39 pm

20:35 turned in-play very late.
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Derek27
Posts: 25159
Joined: Wed Aug 30, 2017 11:44 am

Struggling to cancel bets for a few seconds. Probably an issue at my end but just a warning.
greenmark
Posts: 6266
Joined: Mon Jan 29, 2018 2:15 pm

betfair website not respodning.
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Kai
Posts: 7054
Joined: Tue Jan 20, 2015 12:21 pm

greenmark wrote:
Sun Sep 10, 2023 1:55 pm
betfair website not respodning.
Works fine here
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