Details of the trial have just been announced by the GC.jamesedwards wrote: ↑Wed Feb 07, 2024 7:42 pm
A year on from the above post, I met with the same chap today to discuss how things are moving forward.
Key updates:
- Everything is taking more time than initially expected due to complexities of process. But things are coming to a head and we should learn a lot more in the next few weeks.
- Trials are expected to be announced very shortly, for review in 3 months, followed by full go live in September.
- Checks will apply to new account applicants and existing accounts which trigger loss thresholds.
- The exact thresholds are still in review but will probably remain similar to what was initially proposed.
- The weighting of checks seems to be moving away from affordability (estimated income/expenditure, occupation, home ownership, postcode etc), and more towards individual vulnerability and signs of financial distress (CCJs, defaults, missed payments, high credit utilisation, high-interest short term credit etc).
- The process should mostly be seamless with no customer touchpoint required unless vulnerabilities are flagged.
It remains to be seen exactly how long-term profitable customers will fit into this process. In the meantime it's worth keeping an eye on your credit file and getting it looking as good as possible. Although the focus seems to be moving away from affordability it may well still be part of any manual Operator review process triggered by heavy losses. Therefore it can't hurt to keep income and outgoings as consistent as possible in case we still end up having to share our bank statements.
- Single Customer View remains very complicated and sounds likely to be mothballed.
https://www.racingpost.com/news/gamblin ... J14s24p2G/
Reading between the lines, I think anyone losing £125 in 30 days or £500 in a year will mandatorily have their credit file checked for signs of financial distress. This is the "frictionless" bit. But anyone losing £1000 in 24 hours or £2000 in 90 days will have to go through a "more detailed check of finances" which probably will be similar to today's standard practise, ie source of wealth, statements etc.
It seems that Operators will not be expected to act on data they receive during the trial period.
The trial will last 4 - 6 months and there will be a big review at the end, probably where all the Operators will claim the thresholds are far too low.