I recently had trouble with my cooker.
It was made by 'Whirlpool' and for some reason the gas flame was coming out really low and eventually stopped.
I couldn't understand what the problem was and immediately rang 'Whirlpool' for an explanation and a rapid fix.
But this was not to be the case.
Unbelievably, Whirlpool claimed the problem was probably due to a supply issue and nothing to do with their cooker at all!
As you can imagine, I held no truck with this wishy washy sloping shoulders approach and engaged on a rampage of press and online forum slamming of Whirlpool advising everyone to avoid them like the plague. Their cookers do not work - and especially do not work at the very time you want to use them! Staggering!
My neighbour uses Whirlpool as well so we had them nailed down. It was definitely a Whirlpool problem.
I threw my cooker out and sent a strongly worded letter to the board of Whirlpool advising them that I shall no longer be using Whirlpool and will be buying another brand instead. Astoundingly, the response I got (after two weeks - talk about a slow response time) seemed to indicate that I might be wrong about Whirlpool and that 'a supply issue' might have been to blame.
Well, my neighbour and I surely cannot both be wrong?
Anyway, a week later my new cooker arrived. Just in time since the water board had been digging up the road for days just outside. They finished that morning. Phew - otherwise the delivery van wouldn't have been able to get in the drive.
And now I have my new cooker! It works fine (although I miss the array of buttons and only have two rings now instead of the four I had before - but it's enough for me)
I hope I posted this in the Angel Cake forum. It looks different to last time?
Maybe I'll send them a letter.
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