From July 1st 2017, Betfair re-introduced a Turnover Charge specific to New South Wales thoroughbred racing, in response to an increase in the fees applied to Betfair from Racing New South Wales (RNSW).
We wish to advise that last week (Monday to Sunday GMT) your account met the criteria for the RNSW Turnover Charge for the first time. However we have waived this amount as this is the first time you have been affected.
Further information regarding the criteria and calculation of the charge can be located at
https://www.betfair.com.au/hub/getting- ... er-charge/ and
http://www.betfair.com/aboutUs/Betfair.Charges/#
Should your account continue to meet the criteria for the RNSW Turnover Charge, such charge will be debited from your account. Your statement will not be automatically sent to you, however you can access and download your statement from
https://reports.au.betfair.com/.
Betfair endeavours to assist customers in avoiding the RNSW Turnover Charge. For further information please contact Betfair Customer Service via return email or call 1300 238 324.
Kind regards,