TPD Feedback and Issues

[jamesedwards]

Tampa race 6 no data

[jamesedwards]

Hi Mr TPD.

It would be good to have a progress update on fixes for the following known US issues please:
> Duplication of coupled horse data
> Gulfstream turf races
> Intermittent missing data at Tampa

Thanks

[TPD-Zone]

An update on recent issues;
Duplication of data in instances of coupled horses - a change is required within Bet Angel and this will be rolled out in the next release.
The ongoing US issues - the UK team are in dialogue with the US data provider. For some reason the TCP data feed to the UK drops out in a very sporadic manner. Hope to have more on this, with a resolution, over the coming days.

[jamesedwards]

An update on recent issues;
Duplication of data in instances of coupled horses - a change is required within Bet Angel and this will be rolled out in the next release.
The ongoing US issues - the UK team are in dialogue with the US data provider. For some reason the TCP data feed to the UK drops out in a very sporadic manner. Hope to have more on this, with a resolution, over the coming days.

Thanks for the update. Please can you work with Bet Angel to make sure the rarer 1B, 1C, 1X, 2A, 2B, 2X, 3A, 3B, 3C, 3X, 4D, 4X, 5E, 5X etc coupled horse saddle cloth numbers are also covered.

It does sometimes happen!

[jamesedwards]

Sam Houston - no data for the first three races.

[jamesedwards]

Tampa race 1 - no data

[jamesedwards]

Tampa race 2 - no data

[jamesedwards]

Tampa race 10 - Bad Beat Brian jumped well clear of the field about 400m out and went on to win according to TPD data but in actual fact was unplaced and always double-digit lengths back.

[jamesedwards]

Gulfstream race 5 - Dakota Boy 'distance to finish' all over the place throughout the race.

[jamesedwards]

Golden Gate race 1 - no data

[jamesedwards]

Laurel race 8 - On The Lam had some distance anomalies during the race.

[TPD-Zone]

Apologies everyone - looks like we have a server down and are missing various datasets. Will confirm status re rest of the afternoon as soon as possible.

[TPD-Zone]

Technical team have reported that all should be ok for rest of afternoon. 14:00 looked fine - will keep a close eye on things.

[jamesedwards]

All Sam Houston races this evening so far are reporting as "not supported".

[TPD-Zone]

We can provide the following update; Betfair had the times of all Sam Houston races listed incorrectly yesterday and it caused our internal systems problems. They had done the same today but have now corrected following a dialogue with our Lead Developer.

It is advised to remove all markets from Guardian and press refresh on any of the Market Selection pages. To be completely safe it may be advisable to close Bet Angel and re-open.

Tampa should be ok from here on in, but if problems are encountered then please let us know.

Gulf Stream - there is an ongoing issue with turf races (dirt should be ok) and this is with our partner in the US. Until such time as a fix is implemented we will update the Status Page accordingly. https://www.tpd.zone/status/