Don't tell Betfair if you are ill

[Euler]

ie:" I'm ok, thanks for asking, I do feel like bombing your new London offices today though", might be met with a swat team bursting through your front door and you being carted off somewhere for further interrogation.....just saying....

That post was so concerning that I've reported it to the met. Hope that's OK?

[wearthefoxhat]

ie:" I'm ok, thanks for asking, I do feel like bombing your new London offices today though", might be met with a swat team bursting through your front door and you being carted off somewhere for further interrogation.....just saying....

That post was so concerning that I've reported it to the met. Hope that's OK?

Oh come on...I was being fl.. okay you got me....

Fox.png

[BFDon]

He was talking off the cuff, lightheartedly with his sense of humour fully intact, and he never in a million years thought it would ever have an impact on his Betfair account. It's not as if he was talking to Betfair's chief doctor or the GC. It was just a call handler you would have thought would have no interest or authority, but it appears they must have some training or guidance to report these things.

That would have passed 10 years ago but expecting Betfair CS to engage in that kind of chit chat isn't going to happen in this day and age. Personally I understand Betfair suspending the account but if it raised welfare concerns then it should have been dealt with urgently in a couple of days, not 9. But the way BF is structed these days i'm not surprised

What ever happened to common sense though. Quick phone call and it's all sorted.

Now everything seemed to be logged on a system and youre at the whim of the relevant department as/when/if they want to deal with it. Best you can hope for these days is an account manager fighting your corner. It's a shame because the CS front desk does generally seem to want to help you, but they can't pop upstairs to get it sorted anymore