Betfair Down / Betfair site crash

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Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

Updates on the outage to be posted here (according to @BetfairHelpdesk on Twitter):

http://community.betfair.com/service/go ... ite-issues

Jeff
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jimrobo
Posts: 1290
Joined: Wed Mar 25, 2009 12:49 pm

the 15:15 was quite nice to trade on betdaq.....just saying....and nice turnover!
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onemichael
Posts: 69
Joined: Sun Apr 19, 2009 10:05 am

I had an open £50 on fourofakind at4.9, it went on to win. So now I must wait and see if I get paid out. I will not be happy if they don't pay as I have had some bad hits on losing bets in the past.
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superfrank
Posts: 2762
Joined: Fri Aug 14, 2009 8:28 pm

Euler wrote:Next week make sure you use Betdaq even if it's only a little bit, punish Betfair for their repeated incompetence and their contempt for customers.
yeah i'm gonna use Betdaq next week, good time to give it a go i think.

sorry you got stung.
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Euler
Posts: 26519
Joined: Wed Nov 10, 2010 1:39 pm

I can live with a hit, but it's not acceptable is it. Every year now the Saturday before Cheltenham the site falls over, it's horrendous.
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Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

onemichael wrote:I had an open £50 on fourofakind at4.9, it went on to win. So now I must wait and see if I get paid out.
I'm 99.9% percent sure that you will get paid out.

Betfair never void bets in instances like this.

Well done! :)

Jeff
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Mr Undercover
Posts: 226
Joined: Thu Nov 03, 2011 7:22 pm

You couldn't make it up. Saturday before Cheltenham.. again. Just like last year all over again. You'd think they'd lock down the tech no changes before a big even... if I was Breon and this was due to a software release I'd want scalps. It's utterly unacceptable in a business of this size.
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steven1976
Posts: 1744
Joined: Tue Jan 19, 2010 6:28 am

Why are they taking so long to settle the market? I had a nice lay on guest of honour
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steven1976
Posts: 1744
Joined: Tue Jan 19, 2010 6:28 am

Just settled this second actually.
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to75ne
Posts: 2441
Joined: Wed Apr 22, 2009 5:37 pm

this does not seem to be the usual type of crash.

im getting wonderful response times in both modes,just that all the markets are suspended.

never seen this before.
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freddy
Posts: 1132
Joined: Sun Aug 01, 2010 8:22 pm

Turned out to be a good day for Betdaq to choose to come out with their new manifesto :D .

Not that Betdaq are always perfect , but hey at least no P.C and winners welcome :D

come on, you know it makes sense 8-)
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Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

Can everyone else get into Betdaq Angel? I keep getting told: 'Exception occurred: Unable to connect to remote server'

Jeff
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steven1976
Posts: 1744
Joined: Tue Jan 19, 2010 6:28 am

onemichael wrote:I had an open £50 on fourofakind at4.9, it went on to win. So now I must wait and see if I get paid out. I will not be happy if they don't pay as I have had some bad hits on losing bets in the past.
What race were you on?
It went down for me on the 2.55 at wolves which according to racing post strictly silver won.
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PeterLe
Posts: 3729
Joined: Wed Apr 15, 2009 3:19 pm

Ferru123 wrote:Can everyone else get into Betdaq Angel? I keep getting told: 'Exception occurred: Unable to connect to remote server'

Jeff
Im in ok..
Dont forget to select .com or .co.uk when you log in...

Where is 1.23.1 version though?
Thanks
Peter
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Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

How odd...

I've tried co.uk and .com, and I've registered my Betdaq email address and username with Bet Angel.

I get told that my current version will expire in 6 days, and then get the aforementioned message.

And I'm definitely using the correct username and password.

Jeff
PeterLe wrote:
Im in ok..
Dont forget to select .com or .co.uk when you log in...

Where is 1.23.1 version though?
Thanks
Peter
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