Cheltenham Festival 2018
- ShaunWhite
- Posts: 10378
- Joined: Sat Sep 03, 2016 3:42 am
Anyone having balance refresh issues?
I've got about £210 'suddenly' gone missing and I've looked at transactions, P&Ls, (un)matched bets etc etc etc and can't find anything at all.
Confused, concerned & distracted.
I've got about £210 'suddenly' gone missing and I've looked at transactions, P&Ls, (un)matched bets etc etc etc and can't find anything at all.
Confused, concerned & distracted.
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- Posts: 1248
- Joined: Wed Oct 19, 2016 11:22 pm
TX charge?ShaunWhite wrote: ↑Fri Mar 16, 2018 2:00 pmAnyone having balance refresh issues?
I've got about £210 'suddenly' gone missing and I've looked at transactions, P&Ls, (un)matched bets etc etc etc and can't find anything at all.
Confused, concerned & distracted.
- ShaunWhite
- Posts: 10378
- Joined: Sat Sep 03, 2016 3:42 am
On the 15:30 my BF screen is showing my backs & lays as expected ....but also another line for an 'SP Lay' with a liability of about what's missing.ShaunWhite wrote: ↑Fri Mar 16, 2018 2:00 pmAnyone having balance refresh issues?
I've got about £210 'suddenly' gone missing and I've looked at transactions, P&Ls, (un)matched bets etc etc etc and can't find anything at all.
Confused, concerned & distracted.
This isn't showing as a matched or unmatched bet anywhere and my market is hedged and green.
Where is and how do I cancel this weird 'SP Lay' bet if I can't find it anywhere?
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- Posts: 3140
- Joined: Sun Jan 31, 2010 8:06 pm
Your weird SP lay is probably due to their being a non runner in the market and your Keep SP bet has been converted into a full SP bet which can't be cancelled.ShaunWhite wrote: ↑Fri Mar 16, 2018 2:11 pm
Where is and how do I cancel this weird 'SP Lay' bet if I can't find it anywhere?
- ShaunWhite
- Posts: 10378
- Joined: Sat Sep 03, 2016 3:42 am
thx thats what support seem to be saying, i'm on hold again, strange to have a liability but it's not showing in the market for me to hedge against.
Never seen this before, changing a take sp to a full sp that can't be cancelled and i can't even see my position until it goes ip.
Never seen this before, changing a take sp to a full sp that can't be cancelled and i can't even see my position until it goes ip.
- ShaunWhite
- Posts: 10378
- Joined: Sat Sep 03, 2016 3:42 am