Account suspended for premium charge avoidance

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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Sounds like you are being linked permanently to this other person and you will both be paying the higher rate PC now going forward. Are you just accepting this? If you are not linked to this other person it seems weird to just accept it, does it not? If you are accepting it, not sure what you were complaining about in the first place?
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to75ne
Posts: 2438
Joined: Wed Apr 22, 2009 5:37 pm

private_better.
surely in the interim you have got to ditch betunfair and go to betdaq, while you consider taking or at least getting legal advice on the matter.
freddy
Posts: 1132
Joined: Sun Aug 01, 2010 8:22 pm

private_better Im not sure why you are happy about this result :? .

I wouldn't be,
you are not trying to avoid the P.C so why except their ruling wich says that you are ?.

it's for them to prove, which lets face it they carn't,

they may close your account, but they would have to refund you the p.c they had already taken unjustly.

Maybe you will choose to carry on and pay the P.C,
but personally it would make me very nervous that they would just remove funds from my account again in future anytime they felt like it.
but by then your legal position may not be a strong as you have more or less admited guilt.
Groovyelms
Posts: 277
Joined: Fri May 20, 2011 7:42 am

Somethng doesn't quite add up here!!!
groovy :shock:
kemabet
Posts: 18
Joined: Mon May 04, 2009 10:05 am

The lesson in these situations when you get hit by bad guys or evil companys like Betfair is that you should have kept your balance at a minimum level so that they could not have been able to steal so much money as they did. But now it is too late, they took a lot of money from me and I think it is impossible to get them back now.
Rush1980
Posts: 10
Joined: Sun Oct 02, 2011 8:54 pm

private_better wrote:Hi,

my case is resolved with betfair.

They saw that I used same strategy as my friend. So for them this is one entity. I also logged in when I was learning it, in his house. (@Rush1980: On your seminar did you login at the seminare place with all the other participants?)
They took premium charge now from his and my account.
If I can continue playing on my account I will do this beside a normal job to earn some additional money.
All the bets that I placed came from my house or my British server ( It's like the BetAngel vps).
All the Betfair's customer that use BetAngel vps are one entity?
Rush1980
Posts: 10
Joined: Sun Oct 02, 2011 8:54 pm

private_better wrote:Hi,

my case is resolved with betfair.

They saw that I used same strategy as my friend. So for them this is one entity. I also logged in when I was learning it, in his house. (@Rush1980: On your seminar did you login at the seminare place with all the other participants?)
They took premium charge now from his and my account.
If I can continue playing on my account I will do this beside a normal job to earn some additional money.
All the bets that I placed came from my house or my British server ( It's like the BetAngel vps).
All the Betfair's customer that use BetAngel vps are one entity?
private_better
Posts: 12
Joined: Mon Sep 19, 2011 10:14 pm

Wow, now I got answer that explains rush1980s case. I asked how they will handle premium charge and they told me they will calculate for all accounts and take it from account that has the money.
So if I win and my friend/teacher does so too and he withdraws money after he won much more than I did they would take money from my account which means in total I can be in minus. :shock:
With a friend you can maybe agree to split up the costs in relation to earnings but it's very strange.
That's it for me. I give up and say thanks for the money I earned so far. At least I have money for a small new car left.
For legal case I really miss the motivation. So be aware not to tell anybody your winning strategy.
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to75ne
Posts: 2438
Joined: Wed Apr 22, 2009 5:37 pm

private better.
sorry to hear your outcome. i can well understand wishing to avoid the law (used to be married to a lawyer, real pain in the arse).

as you were successful on betunfair, could you not adapt to betdaq
freddy
Posts: 1132
Joined: Sun Aug 01, 2010 8:22 pm

private_better if i was you,
as you are not going to use betfair again, i would demand that they close your account and then refund any P.C charges they have unjustly taken from you.

I have always been told that the P.C charge Legally speaking should be seen as a voluntary payment that you have to pay only if you want to continue to use betfairs services, it is not inforcable by law so they would surely have to refund it, worth a try at least ;) .
private_better
Posts: 12
Joined: Mon Sep 19, 2011 10:14 pm

to75ne wrote:private better.
sorry to hear your outcome. i can well understand wishing to avoid the law (used to be married to a lawyer, real pain in the arse).

as you were successful on betunfair, could you not adapt to betdaq
Betdaq has less markets, less games and less people. I can adapt Software to work on Betdaq but it's also based on volume.
The Strulach
Posts: 27
Joined: Mon Oct 03, 2011 10:56 pm

I had my account suspended out of the blue, could not speak get to anyone bar the helpdesk with regard to why the account was suspened other than that an inestigation was being carried out regarding premium charge avoidance. I was left to twiddle the thumbs until the investigation completed and received an email saying my account was linked to a group of other accounts including a friends' from my home town. Betfair took £3149 from the account for charges due across all the accounts. Only info I can get is a breakdown of the profit I have made from betfair since opening my account in 2004. I have made about 20k. I have never qualified for the premium charge as far as I know. IBAS can't help and my next step appears to be to contact the Gibraltar Gambling Commission online. It is my account it belongs to no-one else. It is not linked to anyone else's account. I have repeatedly asked Betfair for info on their investigation; the criteria they used and the data that they studied (betting data, IT stuff) in order to conclude that someone else was using my account to avoid the charges. I haven't had a single reply from them. The only info I have is my profit and loss over the years. I have nowt to hide and I am not trying to mislead anyone on this thread. Does anyone have any experience of this and if so what steps did they take to get the issue resolved?
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

Hi The Strulach,

Did Betfair give you a list of the usernames of the people you were supposed to have been collaborating with?

If so, why not see if you can find them on this or other Betfair-related forums, with a view to swapping notes and maybe pursuing joint action?

Jeff
The Strulach
Posts: 27
Joined: Mon Oct 03, 2011 10:56 pm

Thanks for the reply Jeff. Apologies if I posted that a few times there!

I have discussed it with my friend (his account was highlighted as the main account which I take to mean that they had identified him as the sole or effective owner/operator of all the accounts) already with regard to why the accounts might have been linked ( I go home fairly regularly, I live in Glasgow, he lives in our home town of Aberfeldy 90 miles away). What kind of action can I\we take? If the move is to take it to the small claims court for example what information would I need to present to the court? Would the onus be on betfair to show the Gib' Gambling Commission why our accounts were linked?
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

If I wanted to collaborate with someone who wanted to avoid the PC charge, I wouldn't say:

'Here's my username and password. Feel free to log in from your home computer. Don't bother with the hassle of using a remote server or changing your IP address. I'm sure Betfair don't keep track of the IP addresses people are connecting from.'

And neither would anyone with half a brain! So why Betfair think they have evidence of anything other than someone logging onto Betfair from a mate's house (because they happen to be visiting) is beyond me!

As for your legal options, I'm not qualified to answer that. :) Why not ask in a a legal forum?

I've sometimes asked legal questions in this forum, and found them to be helpful: http://www.consumeractiongroup.co.uk/forum/

Good luck! :)

Jeff
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