betfair charts gone blank

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Dallas
Posts: 23532
Joined: Sun Aug 09, 2015 10:57 pm

We have now updated Bet Angel Professional and Bet Angel Professional - Server Edition to resolve the missing chart issue from Betfairs recent change.
These can be downloaded from the following page on our website, the latest version number for both is now V1.54.2e
https://www.betangel.com/download/?product=BetAngelPro
kojak100
Posts: 6
Joined: Mon Jul 01, 2019 9:58 am

Dallas wrote:
Fri Jul 24, 2020 1:26 pm
We have now updated Bet Angel Professional and Bet Angel Professional - Server Edition to resolve the missing chart issue from Betfairs recent change.
These can be downloaded from the following page on our website, the latest version number for both is now V1.54.2e
https://www.betangel.com/download/?product=BetAngelPro
Hi, will Bet Angel trader get an update?
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Dallas
Posts: 23532
Joined: Sun Aug 09, 2015 10:57 pm

kojak100 wrote:
Fri Jul 24, 2020 1:45 pm
Dallas wrote:
Fri Jul 24, 2020 1:26 pm
We have now updated Bet Angel Professional and Bet Angel Professional - Server Edition to resolve the missing chart issue from Betfairs recent change.
These can be downloaded from the following page on our website, the latest version number for both is now V1.54.2e
https://www.betangel.com/download/?product=BetAngelPro
Hi, will Bet Angel trader get an update?
Bet Angel Trader has now just been updated and avaliable to download from the link below, the latest version is V1.4.4d
https://www.betangel.com/download/?prod ... ngelTrader
Coffeenoir
Posts: 27
Joined: Mon Oct 01, 2018 10:12 am

Is it just me, or are the BF charts now not updating properly? I'm getting amounts of money registering on the graph one second, then disappearing the next. And the direction of the price is flicking back and forth when something changes in the market, i.e., the price goes up on the chart because lay money comes in, then the chart reverts back to how it was before the lay money came in, even though nothing has changed in the market. It's like it's flicking back and forth, struggling to update to the current version of the chart. Hard to explain, but it seems very bugged.
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jimibt
Posts: 4197
Joined: Mon Nov 30, 2015 6:42 pm

Coffeenoir wrote:
Fri Jul 24, 2020 2:21 pm
Is it just me, or are the BF charts now not updating properly? I'm getting amounts of money registering on the graph one second, then disappearing the next. And the direction of the price is flicking back and forth when something changes in the market, i.e., the price goes up on the chart because lay money comes in, then the chart reverts back to how it was before the lay money came in, even though nothing has changed in the market. It's like it's flicking back and forth, struggling to update to the current version of the chart. Hard to explain, but it seems very bugged.
are your prices flickering madly also on the ladder and on the one-click screen??
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Dallas
Posts: 23532
Joined: Sun Aug 09, 2015 10:57 pm

Just to confirm all version of Bet Angel have now been updated to resolve the issue of missing charts

The latest beta version (V1.55) released earlier this week with a ton of innovative new features added can be downloaded from the following forum post
viewtopic.php?f=46&t=21544

All exsisting versions can be downloaded from the 'Download' area of the Bet Angel website
https://www.betangel.com/
Coffeenoir
Posts: 27
Joined: Mon Oct 01, 2018 10:12 am

jimibt wrote:
Fri Jul 24, 2020 2:27 pm
Coffeenoir wrote:
Fri Jul 24, 2020 2:21 pm
Is it just me, or are the BF charts now not updating properly? I'm getting amounts of money registering on the graph one second, then disappearing the next. And the direction of the price is flicking back and forth when something changes in the market, i.e., the price goes up on the chart because lay money comes in, then the chart reverts back to how it was before the lay money came in, even though nothing has changed in the market. It's like it's flicking back and forth, struggling to update to the current version of the chart. Hard to explain, but it seems very bugged.
are your prices flickering madly also on the ladder and on the one-click screen??
No, everything is normal on the ladder and one click screen. It's just the BF charts that seem to be bugging out for me.
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jimibt
Posts: 4197
Joined: Mon Nov 30, 2015 6:42 pm

Coffeenoir wrote:
Fri Jul 24, 2020 2:29 pm
jimibt wrote:
Fri Jul 24, 2020 2:27 pm
Coffeenoir wrote:
Fri Jul 24, 2020 2:21 pm
Is it just me, or are the BF charts now not updating properly? I'm getting amounts of money registering on the graph one second, then disappearing the next. And the direction of the price is flicking back and forth when something changes in the market, i.e., the price goes up on the chart because lay money comes in, then the chart reverts back to how it was before the lay money came in, even though nothing has changed in the market. It's like it's flicking back and forth, struggling to update to the current version of the chart. Hard to explain, but it seems very bugged.
are your prices flickering madly also on the ladder and on the one-click screen??
No, everything is normal on the ladder and one click screen. It's just the BF charts that seem to be bugging out for me.
i updated earlier and haven't had any issues. i presume you are referring to BF charts and not the BA custom charts?
Coffeenoir
Posts: 27
Joined: Mon Oct 01, 2018 10:12 am

jimibt wrote:
Fri Jul 24, 2020 2:31 pm
Coffeenoir wrote:
Fri Jul 24, 2020 2:29 pm
jimibt wrote:
Fri Jul 24, 2020 2:27 pm


are your prices flickering madly also on the ladder and on the one-click screen??
No, everything is normal on the ladder and one click screen. It's just the BF charts that seem to be bugging out for me.
i updated earlier and haven't had any issues. i presume you are referring to BF charts and not the BA custom charts?
Just did a quick uninstall and then reinstall, and it seems to be working again now. Weird.
daveyp9
Posts: 13
Joined: Tue Apr 09, 2019 10:55 am

I've done a uninstall and reinstall and the BF charts are still really laggy. Anyone else experiencing this?
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

I am also having data appear and then disappear from bf charts loaded though BA

Just downloaded the latest version. 1.55
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katieee
Posts: 21
Joined: Fri Jul 24, 2020 10:59 am

daveyp9 wrote:
Fri Jul 24, 2020 3:37 pm
I've done a uninstall and reinstall and the BF charts are still really laggy. Anyone else experiencing this?
My charts are laggy too.
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

just installed the version available on the BA downloads page. Same issue. data disappearing then do not update at the right time then all the data suddenly appears!
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Dallas
Posts: 23532
Joined: Sun Aug 09, 2015 10:57 pm

Anyone who is seeing slight delayed charts or flickering can you confirm if you are using polling or streaming to fetch market updates?
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

no just standard refresh every 250ms
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