Betfair Down / Betfair site crash

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Nero Tulip
Posts: 708
Joined: Wed Apr 15, 2009 5:29 pm

Logging in as usual, but getting a pop up 'Unable to get account details. Exception: The remote server returned an error: (404) Not Found."

Is the API down or some other problem ?

Can log into website fine.
buyshirts
Posts: 484
Joined: Sat Apr 18, 2009 12:37 pm

Good Morning
Is anyone else having problem logging in on Bet Angel this morning?

I'm getting "Unable to get account detials. Exception The remote server returned an Error (404) Not found"

But i am able to get to logo into the website

betangel.PNG
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LeTiss
Posts: 5480
Joined: Fri May 08, 2009 6:04 pm

I'm in and trading OK, but I notice my balance is not updating properly on BA.

I signed into BF website OK though, and the balance was correct there......warning signs of an outage perhaps?
verance
Posts: 95
Joined: Wed Nov 11, 2020 10:59 am

I'm getting the same error this morning

Major outage it seems: https://status.developer.betfair.com/
buyshirts
Posts: 484
Joined: Sat Apr 18, 2009 12:37 pm

Bets going in fine via website just can't get Bet Angel to log in.

Le Tiss are probably one of the chosen few!
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LeTiss
Posts: 5480
Joined: Fri May 08, 2009 6:04 pm

buyshirts wrote:
Mon May 13, 2024 10:15 am
Bets going in fine via website just can't get Bet Angel to log in.

Le Tiss are probably one of the chosen few!
I logged in at 7.30am. It was fine then

It appears if you were already in, the markets are trading OK, but I think this maybe an API issue, because like I say.....my balance is updating fine on BF, but not BA
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Euler
Posts: 26365
Joined: Wed Nov 10, 2010 1:39 pm

Confirmed as a Betfair issue. It's failing when we call Betfair for information.
Nero Tulip
Posts: 708
Joined: Wed Apr 15, 2009 5:29 pm

Many thanks ! I should know by now to go straight to that page.
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gstar1975
Posts: 751
Joined: Thu Nov 24, 2011 11:59 am

When did they have the last maintenance update? I'm sure it was this week or last. Not long ago. They always seem to have outages after maintenance and then having to roll it back.

8th May was the scheduled maintenance.
Last edited by gstar1975 on Mon May 13, 2024 11:02 am, edited 1 time in total.
pharmbet
Posts: 1
Joined: Sun Aug 16, 2015 10:44 pm

The Betfair Helpdesk clueless as usual. Someone had to post the page you have linked to when asked about the major API outage and when it might be fixed.
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Dallas
Posts: 23532
Joined: Sun Aug 09, 2015 10:57 pm

Status page now back green and operational, and I've just been able to login
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The Silk Run
Posts: 983
Joined: Mon May 14, 2018 12:53 am

FYI: Betfair Exchange currently having issues with customer withdrawals.
Michael5482
Posts: 1693
Joined: Fri Jan 14, 2022 8:11 pm

The Silk Run wrote:
Tue May 14, 2024 5:39 pm
FYI: Betfair Exchange currently having issues with customer withdrawals.
I heard the DWP, FBI, Interpol and MI5 stopped all withdrawals from Betfair as Dave from Coventry won £3.34 and dared to withdraw it to treat himself to a bottle of Lambrini with his lady wife. He's wanted across 5 different continents for money laundering due to a Tote place pot win from 2014 which flagged him up.

His house was raided at 14.27 this afternoon and is currently being waterboarded as they want to know where the money came from to win £3.34
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The Silk Run
Posts: 983
Joined: Mon May 14, 2018 12:53 am

Michael5482 wrote:
Tue May 14, 2024 6:00 pm
The Silk Run wrote:
Tue May 14, 2024 5:39 pm
FYI: Betfair Exchange currently having issues with customer withdrawals.
I heard the DWP, FBI, Interpol and MI5 stopped all withdrawals from Betfair as Dave from Coventry won £3.34 and dared to withdraw it to treat himself to a bottle of Lambrini with his lady wife. He's wanted across 5 different continents for money laundering due to a Tote place pot win from 2014 which flagged him up.

His house was raided at 14.27 this afternoon and is currently being waterboarded as they want to know where the money came from to win £3.34
I heard Peter JACKSON just took off on holiday :lol:
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jamesedwards
Posts: 4056
Joined: Wed Nov 21, 2018 6:16 pm

Due to a planned maintenance outage the Betfair Exchange will be unavailable from 06:00 - 08:00 BST on Tuesday 21st May.
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