Betfair API Down

[spreadbetting]

Betfair have agreed to resettle the 15:20, thanks to you that posted on this thread.

Did they re-settle for you, Peter? I've still not had the voided BSP bets settled even though their replies appeared to state they would be.

[Kai]

The exchange is probably kept in some dank basement on an old school plug adaptor and goes down everytime someone boils a kettle

Meanwhile in said basement...

[Euler]

Betfair have agreed to resettle the 15:20, thanks to you that posted on this thread.

Did they re-settle for you, Peter? I've still not had the voided BSP bets settled even though their replies appeared to state they would be.

I was, but I noticed other people were not. They just didn't an account adjustment, which implies they didn't resettle the market.

[spreadbetting]

Yes, they've now manually settled the Redcar market but are stating the other bets for the Brighton race were matched after the off so voided and not placed into the BSP pool even though the race didn't go inplay.

I'll take it to IBAS as they've paid me in similar situations in the past and hopefully any IBAS ruling will set a precedent for future situations with their handling of the BSP.

[andyfuller]

Defo take it to IBAS. Sounds like your case is the same as mine was to a large extent, have a search of the forum for it as all the details are on the thread.

Basically, they state that if you have an unmatched bet set to take sp that is matached after the official off they void it. But if you move the bet after the off so as to ensure it is not matched they will void it as they count it as a new bet placed after the off.

So you are screwed as due to bots and people wrongly thinking the market is inplay they will back the winner into 1.01 and lay all the losers to 1000.0 thus meaning all lay bets on the winner will be matched and all back bets will be matched on the losers. And possibly many other bets will be matched depending on the running of the race.

Betfair will then void all of those bets!

So you are in the lap of the gods - no way IBAS will deem that fair and hence why Betfair will always settle before IBAS can make a ruling.

Betfair have time stamps of all bets so could implement a roll back to the status of all bets at the off but are unwilling to spend the money on the infrastructure to enable this.

Virtually no one is willing to take them to IBAS, I assume because they are scared BF will close their accounts.

I don't have much sympathy for people who don't go to IBAS tbh.

Good luck and let us know how you get on.

[Euler]

I assume because they are scared BF will close their accounts.

During the PC charge dispute before closed accounts that went down the legal route. At the the end of the day they can choose not to accept your business and will most likely use that as a threat in those circumstances.

[spreadbetting]

I asked for a reference to give IBAS confirming I'd taken their resolution process as far as I could and they've now reassessed the situation and honoured the bets.

I'd have happily taken it to IBAS to be honest as I've no doubt I'd win and they've settled in similar situations for me on quite a few occasions now. Just gets annoying they make you jump thru hoops to find someone with the common sense to settle correctly. They obviously settle these on a case by case basis i.e. if you push them they'll pay otherwise they save money. I doubt they'd want any IBAS ruling as they'd then have to put mechanisms in place to cover these occurences. I even have an email as far back as 2009 when they paid me around a grand in a similar situation where they stated they were working to automate the rocess of manual reconciliations to pick up all BSP keep bets..

"Should we have to manually reconcile the BSP in the future, we may have to make account adjustments to reflect ‘Take SP’ exchange bets, pending an automated solution. However we are working to ensure that such bets will be automatically picked up in any manual BSP reconciliation process."

So 6 years down the line and they still haven't automated things. Guess they just dont see it as economical enough to inplement considering the situation maybe arises one or two times a year.

[spreadbetting]

I assume because they are scared BF will close their accounts.

During the PC charge dispute before closed accounts that went down the legal route. At the the end of the day they can choose not to accept your business and will most likely use that as a threat in those circumstances.

I'd be surprised if they'd use that threat in this situation, especially over relatively small amounts/low occurence and no real effect on their overall business. For any challenge to the PC charges maybe they'd take a different line. Disputes are just part and parcel of running a betting company. Can't say I've found them petty in anyway and doubt they'd throw out the dummy just because they'd been taken to IBAS.

[Euler]

I doubt they would TBH, but just pointing out for more serious matters they have threatened to close accounts.

I suggest you do it and we would all be interested in the outcome. I guess for small amounts they will make a 'commercial decision'

[andyfuller]

During the PC charge dispute before closed accounts that went down the legal route. At the the end of the day they can choose not to accept your business and will most likely use that as a threat in those circumstances.

I had them threaten to close my account over the PC so know all about that. In the end I was just banned from the BF forum.

I think these Bet dispute issues are handled totally differently though and should not be looked at in the same light as the whole PC saga.

I would think they would be more worried about all the public criticism on this forum, twitter, facebook etc that people do and that would more likely get people barred than challenging them over a bet via a mechanism that Betfair themselves have signed up to.

[spreadbetting]

I doubt they would TBH, but just pointing out for more serious matters they have threatened to close accounts.

I suggest you do it and we would all be interested in the outcome. I guess for small amounts they will make a 'commercial decision'

They honoured the bets this morning as I mentioned in my 1:46 pm post, Peter.

I would think they would be more worried about all the public criticism on this forum, twitter, facebook etc that people do and that would more likely get people barred than challenging them over a bet via a mechanism that Betfair themselves have signed up to.

My thoughts too, Andy, I cant't see Betfair bearing grudges over a bet dispute, but threatening their business model may be treated in a completely different light.

[gutuami]

it seems that api is playing up

[to75ne]

just froze on mine and the wedbsite useless

[Euler]

17:50 not turned inplay

[gutuami]

17:50 not turned inplay

it was but soon suspended

27-Aug-15 17:49:58: Market changed to Belle 27th Aug - 17:50 2m4f Hcap Hrd
27-Aug-15 17:50:33: Market has been suspended
27-Aug-15 17:50:35: Market is in-play
27-Aug-15 17:50:36: Market has been unsuspended
27-Aug-15 17:50:51: Market has been suspended