Betfair API Down

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Euler
Posts: 26436
Joined: Wed Nov 10, 2010 1:39 pm

Many thanks
giulio2010
Posts: 962
Joined: Sun Sep 12, 2010 9:11 am

Betfair.it stated yesterday that .com and .it are two separate website so issues that occur on .com should not occur on .it
Last night both websites were down at the same time. I hear lot's of users that lost quite a bit of money because the football was suspended for a long period on the busiest time of football games.
Some of the users tryed to contact the live chat.
The response was that betfair.it lost images of the football games and people were advised by the customer support to use the sportbook.
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

Wow, we had a 3 minutes down.
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

redc 15:20 had a few bottle neck moments or it's just me?
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

08/09/2015 15:18:23: Cancelling bets failed - An exception was thrown - The operation has timed out


the above is from my ba log. never had this error description before.

has anyone had this before, and do they know the reason or cause?

ba froze for approx 10 secs or so and i assumed betfair had gone down/glitched, but the log stated the above whatever that means, and my machine and broadband appear to be ok?

the race was the redcar 15:20.

ba came up about 10 secs later and all seems fine.

any ideas? thanks
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Euler
Posts: 26436
Joined: Wed Nov 10, 2010 1:39 pm

Thought it was just me but a big lock up in the 15:20
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

and again an perth 19:10
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

perth 19:10 2nd 10 sec plus lockup in 3 minutes.
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

Was happenig yesterday at night too. I posted about it above.
herbie
Posts: 342
Joined: Mon May 11, 2009 8:56 pm

to75ne wrote:perth 19:10 2nd 10 sec plus lockup in 3 minutes.

so its not just me...nearly undid all today's work that was helped by Mr 20k :o
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Euler
Posts: 26436
Joined: Wed Nov 10, 2010 1:39 pm

I was in a right panic for a second there in the 19:10, was very heavy on the market when it froze, twice.
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Dallas
Posts: 23554
Joined: Sun Aug 09, 2015 10:57 pm

Euler wrote:I was in a right panic for a second there in the 19:10, was very heavy on the market when it froze, twice.
I lost 80% of the profit i built up flicking screens to get betdaq up when i looked back all the prices on all the runners i had profits on had craashed back in as people obvioustly scrambled to get out ASAP
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Euler
Posts: 26436
Joined: Wed Nov 10, 2010 1:39 pm

Dallas wrote:As people obvioustly scrambled to get out ASAP
Y, I just bailed it as soon as it came back, didn't care what I got.
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

It happened again during night tennis session. Freeze for 2 minutes.
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marksmeets302
Posts: 527
Joined: Thu Dec 10, 2009 4:37 pm

intermittent timeouts
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