Betdaq down

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aperson
Posts: 212
Joined: Thu Feb 07, 2013 5:23 pm

It seems to be happening fairly often nowadays. Maybe they are struggling handling increased traffic but it's something they really need to get a handle on
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I have seen these issues in the past but it has been a while since they last happened. But it really isn't good to have them on Gold Cup day and today!

Really needs fixing once and for all!
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Euler
Posts: 26191
Joined: Wed Nov 10, 2010 1:39 pm

We didn't get many queries in support on the other days, so I suspected that wasn't directly a Betdaq issue. But it is today.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I don't think it is increased traffic that is causing the issues, I think it is something more fundamental with the underlying system.
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Euler
Posts: 26191
Joined: Wed Nov 10, 2010 1:39 pm

We design Bet Angel to tolerate issues were possible, as we know getting out is important. But there are obviously non client related problems at the moment.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I had an email saying they think it is fixed now but I am still having a lot of issues. I am going to call it a day after the 16:10 feature race.
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aperson
Posts: 212
Joined: Thu Feb 07, 2013 5:23 pm

It seemed to get better for a while but then went again. It's a bit on and off.
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Naffman
Posts: 5897
Joined: Sun Aug 11, 2013 5:46 am

Betdaq behaving crap like it did at Cheltenham for anyone else?
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Naffman
Posts: 5897
Joined: Sun Aug 11, 2013 5:46 am

Just isn't working!!
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Euler
Posts: 26191
Joined: Wed Nov 10, 2010 1:39 pm

Got into real trouble on the 14:40 but escaped by the skin of my teeth
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Yup utterly useless - having problems left right and centre - The 14:40 took an age to go ir.

Which software are you using Naffman?
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Glad you got out okay Peter - luckily I had such a shambles in the previous race that I was sitting the 14:40 out.

Won't be touching it anymore today.

Very worrying ahead of Aintree.
fortfield
Posts: 42
Joined: Sat Aug 24, 2013 7:52 pm

Unreliable as usual.Doesnt bode well for next week!
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Naffman
Posts: 5897
Joined: Sun Aug 11, 2013 5:46 am

Using the same as usual Andy. Annoyed me right off now!
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Naffman
Posts: 5897
Joined: Sun Aug 11, 2013 5:46 am

Was really looking forward to getting stuck into Aintree on BD, might just stick with Betfair now, not worth it.
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