Betfair Down / Betfair site crash

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adace
Posts: 6
Joined: Fri Apr 24, 2020 12:00 am

i called betfair australia and they are aware of the problem but said as it needs to be fixed in the uk and its around 1am there , they are not sure when it will be fixed
andy28
Posts: 377
Joined: Sat Jan 30, 2021 12:06 am
Location: NZ

Well looks like it is beer Oclock for me
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Derek27
Posts: 23682
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Dallas wrote:
Fri Feb 10, 2023 2:55 am
megarain wrote:
Fri Feb 10, 2023 2:53 am
Have posted a couple of messages on twitter - not hopeful.

Normal service resumed.

At least its happened at a 'quite' time :)
What's a quiet time? ;)

I gave up for the night immediately. The matches I wanted to trade/test already started.
zak
Posts: 1
Joined: Fri Feb 10, 2023 3:40 am

Please wake up Mr Webb and fix this... :D
andy28
Posts: 377
Joined: Sat Jan 30, 2021 12:06 am
Location: NZ

They are a 24hr/365 day service it shouldn't matter when it happens they should have staff around to fix it or at the very least staff that are on call and be contacted at short notice. My day is a bust now I am not sitting around waiting. I just hope they are up and running for the A league match
buyshirts
Posts: 414
Joined: Sat Apr 18, 2009 12:37 pm

Is anybodt else having problems loading markets?
I have a couple of Bet Angels running from last night but im unable to add any new markets or open up a new program
andy28
Posts: 377
Joined: Sat Jan 30, 2021 12:06 am
Location: NZ

Yes there is an issue loading markets
buyshirts
Posts: 414
Joined: Sat Apr 18, 2009 12:37 pm

Thanks
Adam as its 4 in the morning in the uk i didnt check the previous posts properly i now see that you and others have already contacted the village idiots already
bbran19
Posts: 34
Joined: Wed Jul 15, 2020 11:13 pm

15:37 in Qld - Betfair unable to load markets.
Channel Fever
Posts: 3
Joined: Wed Nov 18, 2020 1:39 am

this is getting beyond a joke
buyshirts
Posts: 414
Joined: Sat Apr 18, 2009 12:37 pm

Can't imagine it will be fixed much before a couple of hours minimum, hope to be wrong!
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lotora
Posts: 655
Joined: Thu Dec 24, 2009 9:20 am
Location: Surin City, Thailand

buyshirts wrote:
Fri Feb 10, 2023 5:41 am
Can't imagine it will be fixed much before a couple of hours minimum, hope to be wrong!
Suppose you're wrong! Seems to work now...
buyshirts
Posts: 414
Joined: Sat Apr 18, 2009 12:37 pm

Reverse psychology works again!
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

adace wrote:
Fri Feb 10, 2023 3:30 am
i called betfair australia and they are aware of the problem but said as it needs to be fixed in the uk and its around 1am there , they are not sure when it will be fixed
Some one in the team spotted the issue at 2am. So I'm guessing there is nobody behind their desk at Betfair in the early hours UK time. Which seems a little odd.

My bots continued to run through the night, they just couldn't retrieve any new markets, but I'd loaded them into Guardian already. So it looked like the market retrieval side of the Betfair API that failed.
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Derek27
Posts: 23682
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

The issue occasionally occurs when you get disconnected from the API, especially if you come out of hibernation, so I tried shutting down BA and restarting it, losing the markets I already had in Guardian.
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