Betfair Down / Betfair site crash

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sniffer66
Posts: 1681
Joined: Thu May 02, 2019 8:37 am

I've still a good few 3pm KO footy markets unsettled. Fleetwood Town is one.
greenmark
Posts: 5019
Joined: Mon Jan 29, 2018 2:15 pm

Euler wrote:
Sat Oct 16, 2021 5:15 pm
It would be helpful if they could tell us what went wrong.

It's generally been OK this afternoon, but a bit dodgy in places. But it's difficult to know what to do when you don't know what the issue was.
I agree. Also having to publicly air deficiencies in their processes, hardware, software would concentrate their minds. But that will never happen. There is clearly a shortfall of robustness in their systems.
Is it incompetence (they've had yonks to sort it out)? Or is it because their systems are designed down to a budget?
Even the best people can't provide quality without money to do it.
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bennyboy351
Posts: 332
Joined: Sat Jun 07, 2014 6:01 pm
Location: West Midlands, England.

Euler wrote:
Sat Oct 16, 2021 5:15 pm
It would be helpful if they could tell us what went wrong.

It's generally been OK this afternoon, but a bit dodgy in places. But it's difficult to know what to do when you don't know what the issue was.
I thought it was my petrol-driven computer giving me issues! :lol:
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to75ne
Posts: 2416
Joined: Wed Apr 22, 2009 5:37 pm

starting to glitch again - time to stop
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PDC
Posts: 2272
Joined: Sun Jul 24, 2016 5:52 pm

Totally gone
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Yep, it's gone again.
sniffer66
Posts: 1681
Joined: Thu May 02, 2019 8:37 am

to75ne wrote:
Sat Oct 16, 2021 5:38 pm
starting to glitch again - time to stop
Yup, I'm bailing
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

caught again with an open position
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SeaHorseRacing
Posts: 2893
Joined: Fri May 20, 2016 7:06 pm

Gave up at 1pm. Went out. Lost an open position.

Come back 20 minutes ago. Again lost another open position. Talk about bad timing! Missed the entire day!
greenmark
Posts: 5019
Joined: Mon Jan 29, 2018 2:15 pm

FFS! What a shower!
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bennyboy351
Posts: 332
Joined: Sat Jun 07, 2014 6:01 pm
Location: West Midlands, England.

SeaHorseRacing wrote:
Sat Oct 16, 2021 5:48 pm
Gave up at 1pm. Went out. Lost an open position.

Come back 20 minutes ago. Again lost another open position. Talk about bad timing! Missed the entire day!
Do we have to keep taking this sh*T? I mean, isn't Betfair SUPPOSED to be providing a service that is fit for purpose? I think that I've just got 'done' with an open position - which I tried to close well before the off - so I suppose I've had it and when questioned, BF will trot out the old, lame excuses!...
charlespeter
Posts: 30
Joined: Sat Jan 30, 2016 8:02 pm

What is needed here is a class action against Betfair. If there are enough people willing to become part of such an action then all one needs to do is appoint a lead complainant and get a solicitors' practice to take it on board, no win no fee. They do owe us all a duty of care to ensure that the platform is running properly and if it isn't and they're negligent then they are liable for damages.
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SeaHorseRacing
Posts: 2893
Joined: Fri May 20, 2016 7:06 pm

I've read terms an conditions again.

What if the market didn't suspend and you bet in running when the event usually suspends. Does that mean your win or lose your stake?
What I mean is would the void this event?
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Dallas
Posts: 22731
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

I'm already finished for the night, tread carefully those continuing - been another mess of a day from BF
BF.JPG
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bennyboy351
Posts: 332
Joined: Sat Jun 07, 2014 6:01 pm
Location: West Midlands, England.

Dallas wrote:
Sat Oct 16, 2021 6:21 pm
I'm already finished for the night, tread carefully those continuing - been another mess of a day from BF

BF.JPG
In the end I was lucky! My open position resulted in my closing back-bet not being taken, so I cashed in on the open Lay bet. So I was, as I say, lucky!

The lady I chatted with from Betfair offered me 5 free bets initially - before the issue resolved itself - wish I'd taken her up on her offer now! LOL

Thats me finished too. Once bitten and all that... :-)
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