Betfair Down / Betfair site crash

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MarkA68
Posts: 15
Joined: Sun Dec 20, 2020 10:49 pm

I didn't get any error that I could see but I couldn't green out on BA or on the exchange website, fortunately I am training and have it all on Video... Will see what support say when they finally answer ;) Imagine they have a few people on hold right now :? :?
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Curiously it seems to only be affecting horse racing markets.
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Kai
Posts: 6231
Joined: Tue Jan 20, 2015 12:21 pm

Image

I overslept this one, hope nobody got burned too hard.
eightbo
Posts: 2166
Joined: Sun May 17, 2015 8:19 pm
Location: Australia / UK

Euler wrote:
Thu Jan 21, 2021 1:54 pm
Curiously it seems to only be affecting horse racing markets.
conspiracytheme.mp3
eightbo
Posts: 2166
Joined: Sun May 17, 2015 8:19 pm
Location: Australia / UK

thought there may be an opportunity here but can't find one, back to bed
PeterLe
Posts: 3715
Joined: Wed Apr 15, 2009 3:19 pm

Think we are back :D
GreyTrader
Posts: 7
Joined: Thu Jun 25, 2020 7:14 am

Chat no help either, got this half an hour ago but nothing since...

at 13:36, Jan 21:
We are extremely busy at this time so our wait times are much longer than normal, please make sure you have your notifications on and we’ll ping you when your agent is available

Shall quit for the day, a whole £1.00 up!
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

PeterLe wrote:
Thu Jan 21, 2021 1:57 pm
Think we are back :D
Agree, normality on 14:10
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xtrader16
Posts: 411
Joined: Sun Feb 26, 2017 1:00 pm

I'd still be careful for next 60 minutes. It could go again.
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brimson25
Posts: 504
Joined: Sat Apr 08, 2017 11:42 am

Grimly amused that I lost on a horse called Steady the Ship.

Betfair obviously don't own it.
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eminbe
Posts: 191
Joined: Wed Jan 11, 2012 2:47 pm

Hi

are the horse racing suspended?

it's showing in both Betfair and bet angel as suspended
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

Markets should have been suspended, and affected markels declared void.
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MarkA68
Posts: 15
Joined: Sun Dec 20, 2020 10:49 pm

People on twitter are saying they won't void the markets as this has happened before and they didn't then. Is this really the case? Surely they have a duty to their customers if the system is down due to issues on their side...?
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Betfair CS wrote:The earlier issues with our Exchange have now been resolved. We’re sorry for the disruption these issues may have caused you.
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

...they are both Judge and Jury. A reminder of just how dangerous this game is.
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