Please be aware that the off of the 15:45 Pontefract was missed. The market was never placed in-play and the following Rules and Regulations apply:
If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the ‘off’ and the market is not turned in-play at any time during the event, all bets matched after the scheduled time of the ‘off’ will be void (in the case of horseracing and greyhound racing, bets will be void from the official rather than the scheduled ‘off’ time).
The BSP on the win and place markets will be manually reconciled.
We apologise for any inconvenience this has caused.
Nightmare situation if you have taken a position in running - not that I ever do that
got caught in similar circumstances years ago, so these days i am out at the offical off time; my Sympathies to anyone who got stung, i know how it feels. but what if a meeting is delayed by 10 mins? what would betfair deem to be the offical off, the advertised time or the rescheduled time. never considered that before. does anyone know?
The last time I was stung it was at Market Rasen...the BBC off time was weird, it felt like they just plucked a time from the air...it didn't correspond either when I checked the list of my trades.
I tried to argue my case with times and facts but it was a waste of time, Betfair always win!
I've had the same thing happen to me. Watched the race, exited all trades. Races goes off but Betfair forget to suspend. When they resettle the off time is mysteriously before by trade was exited. I complained like hell but they just told me to f-off. I was there I saw the off, I know I was out. I had all the data to prove it as well.
I was green but waiting to exit the fav at SP. Bet you it they cancel that and leave me with a week ruining negative. I am sure they will settle in a manner that just generates the biggest comission. If they voided the race it would be fairer to everybody and punish them for their incompentance.
That was in the rules, rule 1.23.5.6.48.920.2 I think.
Which states:
'If we forget to turn a race inplay on the second thursday of a month but then mid race decide to turn it inplay meaning those who did not want bets being matched that left them in good faith that at the off they would be cancelled, would be screwed and it suits us we will just settle it as if nothing happened. Then it is standard operating procedure to open another bottle of Premium Charge Champagne and toast the fact we have a monopoly and they will all just come back the next race despite moaning and losing money'
14:10 not turned inplay, that's going to cause a few problems. Not Betfair's fault as the stalls got stuck but three horses pulled and nobody given the chance to do anything about it.