Bet settled wrong

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Step93
Posts: 40
Joined: Thu Jul 09, 2020 12:50 am

hello everyone, tonight I placed a bet on betdaq on louisiana down horse racing 23:01 and my selection won the race ( horse number 3 Thunder road)
I dont know why Betdaq settled my bet as lost.... the horse is won the race 100% :oops:
I watched the race live, and after I checked again and again my bet and the result of the race

I tried to contact them but they are offline till 9:00 AM

What I have to do now? They will fix it? Anyone had the same experience???
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Step93
Posts: 40
Joined: Thu Jul 09, 2020 12:50 am

Opera Snapshot_2023-09-05_015724_www.betdaq.com.png
Here the screenshot of my bet
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Step93
Posts: 40
Joined: Thu Jul 09, 2020 12:50 am

Opera Snapshot_2023-09-05_023027_www.unibet.co.uk.png
Here the final result
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jamesedwards
Posts: 2324
Joined: Wed Nov 21, 2018 6:16 pm

Can't speak for Daq, but this happens all the time on Betfair with the more obscure races like US. They will resettle it once they realise their mistake.
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Emmson
Posts: 3378
Joined: Mon Feb 29, 2016 6:47 pm

These useless sods paid out on a tied T20 game where all bets should have been voided and have just recognised their error.

I
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