Santa Anita TPD failure

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jamesedwards
Posts: 4119
Joined: Wed Nov 21, 2018 6:16 pm

Tried raising a support ticket for this but 'captcha' refused to believe I wasn't a robot. :roll:

Santa Anita is a TPD track and was working fine up until yesterday when all races failed; "Unable to connect Santa Anita Park (US) to Total Performance Data. The race is not supported by their service".

Just checking this issue is being investigated so there is no problem this coming weekend for the Breeders' Cup.
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Dallas
Posts: 23545
Joined: Sun Aug 09, 2015 10:57 pm

We are aware of this and think we know what has caused it so are just waiting for this evenings races to start so we can double check.
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jamesedwards
Posts: 4119
Joined: Wed Nov 21, 2018 6:16 pm

Dallas wrote: ↑
Mon Oct 30, 2023 3:51 pm
 We are aware of this and think we know what has caused it so are just waiting for this evenings races to start so we can double check.
Thanks for the reply. Santa Anita not running again until Friday evening. Breeders' Cup is Sat and Sun.
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Dallas
Posts: 23545
Joined: Sun Aug 09, 2015 10:57 pm

jamesedwards wrote: ↑
Mon Oct 30, 2023 4:09 pm
Dallas wrote: ↑
Mon Oct 30, 2023 3:51 pm
 We are aware of this and think we know what has caused it so are just waiting for this evenings races to start so we can double check.
Thanks for the reply. Santa Anita not running again until Friday evening. Breeders' Cup is Sat and Sun.
I'm losing days left right and centre at the moment :lol:
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jamesedwards
Posts: 4119
Joined: Wed Nov 21, 2018 6:16 pm

Looks like tomorrow's Santa Anita races are connecting OK.
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Dallas
Posts: 23545
Joined: Sun Aug 09, 2015 10:57 pm

jamesedwards wrote: ↑
Thu Nov 02, 2023 10:13 pm
 Looks like tomorrow's Santa Anita races are connecting OK.

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