Betfair don´t apply VAR rules and credit users in private

[deeper1670]

I don't understand why nobody speaks or write about this problem, Betafir don't apply the VAR rules.

When a goal is awarded the bets are not voided, when a goal is scored and the referee don't give the goal in the first instance, they void bets assuming the VAR overturned the referee decision of no goal, so another mistake.

The worst part is if they are an exchange, why they credit users if they go to speak in the chat about the error in a specific game? It was supposed for them to resettle all the market for all users, not the ones that complaint giving credit...

Why credit them?? If the money is from the users, there's no difference for Betfair to resettle, they win the same commission, but what happen is too suspicious, credit users in particular.

Again, why nobody do anything about that?

[Michael5482]

I don't understand why nobody speaks or write about this problem, Betafir don't apply the VAR rules.

When a goal is awarded the bets are not voided, when a goal is scored and the referee don't give the goal in the first instance, they void bets assuming the VAR overturned the referee decision of no goal, so another mistake.

The worst part is if they are an exchange, why they credit users if they go to speak in the chat about the error in a specific game? It was supposed for them to resettle all the market for all users, not the ones that complaint giving credit...

Why credit them?? If the money is from the users, there's no difference for Betfair to resettle, they win the same commission, but what happen is too suspicious, credit users in particular.

Again, why nobody do anything about that?

I agree football markets can be frustrating with suspensions, VAR etc but why does it bother you that people may get credited? What evidence do you have of people getting credited? Have you approached Betfair directly?

The savvy ones are to busy trying to take advantage of VAR and suspensions etc to be bothered.

[deeper1670]

Evidence? Of course, hundreds of users that go to the chat receive credit, I have approach, try that and you will see. You will receive a message saying you have 14 days till your account get closed.

Isn't that suspicious enough? A lot of users, check forum from Brazil per example you have people talking about that in podcasts, they are an exchange, they don't apply the rules in the games and if users complain they credit them and if you continue to ask them to apply, your account will be closed.

If you need credit evidence, I can put here a thousand, even in email if you want. Users know about this, Betafir knows but keep crediting users. This is not a sportsbook, you don't credit the users, you resettle the market for everyone when a mistake is made.

[Derek27]

I don't understand why nobody speaks or write about this problem, Betafir don't apply the VAR rules.

When a goal is awarded the bets are not voided, when a goal is scored and the referee don't give the goal in the first instance, they void bets assuming the VAR overturned the referee decision of no goal, so another mistake.

The worst part is if they are an exchange, why they credit users if they go to speak in the chat about the error in a specific game? It was supposed for them to resettle all the market for all users, not the ones that complaint giving credit...

Why credit them?? If the money is from the users, there's no difference for Betfair to resettle, they win the same commission, but what happen is too suspicious, credit users in particular.

Again, why nobody do anything about that?

I've mentioned it numerous times. They make a lot of cock-ups by failing to void bets, but by refunding users that complain, it's costing them money because they can't claim the money back from the users that won the bet.

[Michael5482]

Evidence? Of course, hundreds of users that go to the chat receive credit, I have approach, try that and you will see. You will receive a message saying you have 14 days till your account get closed.

Isn't that suspicious enough? A lot of users, check forum from Brazil per example you have people talking about that in podcasts, they are an exchange, they don't apply the rules in the games and if users complain they credit them and if you continue to ask them to apply, your account will be closed.

If you need credit evidence, I can put here a thousand, even in email if you want. Users know about this, Betafir knows but keep crediting users. This is not a sportsbook, you don't credit the users, you resettle the market for everyone when a mistake is made.

Possibly because people have had accounts closed their more likely to call foul, unfortunately with stuff like that you never get the full SP. Do Betfair apply different VAR rules and have slightly different T&C's in South American football to European football perhaps?

Maybe Betfair credit them, they think hmmmm this is easy I'll make money doing this and complain more and Betfair just think there taking the piss and close their accounts?

Have you engaged Betfair? What was their response? Why don't you collate all this evidence and present it to Betfair?

It's just another perspective but I'm cynical on most things.

[deeper1670]

For what I can see in your answer, you don't understand too much how the exchange is working with VAR and the mistakes that are happening. VAR rules are clear for all football, it happens in all games, from anywhere in the globe.

Their rules are crystal clear, they simply don't apply them, about the credits there is no justification for that, as an exchange you can't credit users, the money that exist is from the users, Betfair gets a commission from that, As is explicit in their own rules, market will be resettled in case something need to be changed because of mistakes etc... I'd like to see here an answer from someone that use exchange for years and understand what I'm saying.

If you don't understand why an exchange can't credit users, you don't understand the basic principle of this type of betting.

[Euler]

Please sensibly engage with the community. There are a lot of users who have been on the exchange for a very long time, very successfully and launching into the community with your first few posts isn't the way to conduct yourself on here.

If you want to discuss openly this issue that's fine, but do so on a sensible and engaging basis.

[Michael5482]

Evidence? Of course, hundreds of users that go to the chat receive credit, I have approach, try that and you will see. You will receive a message saying you have 14 days till your account get closed.

Isn't that suspicious enough? A lot of users, check forum from Brazil per example you have people talking about that in podcasts, they are an exchange, they don't apply the rules in the games and if users complain they credit them and if you continue to ask them to apply, your account will be closed.

If you need credit evidence, I can put here a thousand, even in email if you want. Users know about this, Betafir knows but keep crediting users. This is not a sportsbook, you don't credit the users, you resettle the market for everyone when a mistake is made.

Possibly because people have had accounts closed their more likely to call foul, unfortunately with stuff like that you never get the full SP. Do Betfair apply different VAR rules and have slightly different T&C's in South American football to European football perhaps?

Maybe Betfair credit them, they think hmmmm this is easy I'll make money doing this and complain more and Betfair just think there taking the piss and close their accounts?

Have you engaged Betfair? What was their response? Why don't you collate all this evidence and present it to Betfair?

It's just another perspective but I'm cynical on most things.

I'm fully aware of now VAR works on the exchange and been profiting from it more or less since it's inception, admittedly it's more difficult as there's clearly more people doing what I'm doing to the point where it's now just all about speed, fasted finger or automation and all that.

Like I say VAR and suspensions are frustrating but there's those that accept that sometimes there's issues and by taking value positions play the long game. Maybe I've lost to a suspension or something down to a Betfair error like the exchange going down but doesn't really bother me or a lot of others we have a little moan and just move on to the next opportunity.

But engage with Betfair would be the way forward for sure.

[deeper1670]

You really didn't understand, you are talking about VAR opportunities for penalties, I'm not talking about that.

I'm talking about VAR rules, the rules are not applied in most cases. If they are rules they must be applied, simply as that, not applied 5% of the time and in others don't.

[jamesg46]

The issue probably comes from the “third party” that provides the live data into the exchange… whoever that company is, they will be making a % of errors over all games, which is totally understandable, surely a margin of error has to be considered in anything of such scale.

Betfair must be paying or “giving credits” because of third party errors… I’d imagine that cost is passed on to the third party. Betfair don’t have to do it but I’d imagine they’re trying to implement the happy wife, happy life model.

Regardless Betfair accept no responsibility for the accuracy of the data. They care enough to give a credit here & there but don’t care enough to accept responsibility.

The answer to you question is probably found somewhere in the area that it’s probably cheaper & easier to give a credit than it is to resettle a market.

[Euler]

That's exactly the issue. Betfair are increasingly reliant on automated third party solutions for market management and those third parties are not paid on performance it seems.

Everybody gets pissed when an issue occurs. But unfortunately, that's part of the game now. I tend to get horribly exposed in both directions, but it tends to balance out in the long term.

I keep feeling that they should offer unmanaged markets and let people make the choice between unmanaged and poorly managed

[deeper1670]

Giving a credit is not cheaper or correct, if you resettle a market the liquidity is the same, and they earn the same commission. Money just moves from one user to another.

And not applying rules will always be a mistake, giving effort or not. We are not here to discuss the effort of Betfair, the rules are written by Betfair, but not applied.

Again I can say, I receive answer about data error and faster streams. This problem is nothing related to feeds faster or data error.

Just one example, when a goal is awarded by VAR the bets must be voided like when a goal is cancelled and that doesn't happen. Simply as that.

They can change the rules if they have problems applying them, for years this problem keep happening, and they don't change.

[flashofwar]

Evidence? Of course, hundreds of users that go to the chat receive credit, I have approach, try that and you will see. You will receive a message saying you have 14 days till your account get closed.

Isn't that suspicious enough? A lot of users, check forum from Brazil per example you have people talking about that in podcasts, they are an exchange, they don't apply the rules in the games and if users complain they credit them and if you continue to ask them to apply, your account will be closed.

If you need credit evidence, I can put here a thousand, even in email if you want. Users know about this, Betafir knows but keep crediting users. This is not a sportsbook, you don't credit the users, you resettle the market for everyone when a mistake is made.

I know what you talking about and it happenned to some people I know, that got the credit from the var situation and the account was later closed. Where can I find these brazilian forums you're talking about? I would like to see more opinions and stories about this

[deeper1670]

Evidence? Of course, hundreds of users that go to the chat receive credit, I have approach, try that and you will see. You will receive a message saying you have 14 days till your account get closed.

Isn't that suspicious enough? A lot of users, check forum from Brazil per example you have people talking about that in podcasts, they are an exchange, they don't apply the rules in the games and if users complain they credit them and if you continue to ask them to apply, your account will be closed.

If you need credit evidence, I can put here a thousand, even in email if you want. Users know about this, Betafir knows but keep crediting users. This is not a sportsbook, you don't credit the users, you resettle the market for everyone when a mistake is made.

I know what you talking about and it happenned to some people I know, that got the credit from the var situation and the account was later closed. Where can I find these brazilian forums you're talking about? I would like to see more opinions and stories about this

You have Brazilian traders that speak about that in podcasts or in their social networks.

The problem keep happening, my Million Dollar question is "why nobody ever done anything about this?" nobody use the legal places to complain... Betfair exchange do whatever they want, they resettle the matches they want, apply the rules only when they want. They basically run from their own "laws"

[conduirez]

A lot of companies use the major player Opta sports for their data feeds, I have always assumed Betfair use the same.